Human Resource Generalist - Remote or Houston, TX or Paramus, NJ Office

Company Description

At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity.

As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined.

And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way.

But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.

Why Longbridge?

At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team:

• Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do.
• A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”
• Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.

If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together!

Job Description

The Human Resource Generalist will support both the daily functions and tactical responsibilities of the Human Resources (HR) department, ensuring compliance with regulations and fostering a positive workplace culture. The role assists in, recruitment and onboarding, benefits, compensation, leave administration, acts as the primary backup to payroll, employee relations, employee engagement, performance management, compliance, and other initiatives to promote organizational effectiveness. In addition, the role is to strategically build strong relationships with company's managers in order to help them with their human resource needs.

Primary Job Duties:

• Responsible for assisting in the creation and ongoing maintenance of HR Standards of Practice as well as assisting with compliance initiatives as they relate to the Sarbanes-Oxley Act.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Manages the basics administration of the health; welfare; and 401k plans, including enrollments, audits, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Coordinate open enrollments, changes, answers questions, and coordinates training for employee benefits programs.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; performance and talent management; productivity, recognition, and morale; and training and development.
• Manages the onboarding process which includes sending offer letters, conducting background checks, employee eligibility verifications, tracking status of candidates, creating as well as updating personnel folders, and managing the I-9 process.
• Responsible for the ongoing updates and maintenance of all relevant databases, including the 401k as well as relevant HRIS and company employee database systems.
• Promotes HR programs to create an efficient and conflict-free workplace as well as assisting employees to resolve internal conflicts.
• Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions.
• Assists managers with addressing employee performance issues, including sitting in on and/or the processing of terminations.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and p