Shelter Project Supervisor - Dept. of Homelessness and Supportive Housing (TEX 1824)

Company Description

• Application Opening: December 31, 2024
• Application Deadline: May close at anytime but not before January 14, 2025
• Work Location: Hybrid with onsite and remote weekly schedule
• Salary Range: $138,268 - $168,090

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.

Who We Are
Through the provision of coordinated, compassionate, and high‐quality services, the Department of Homelessness and Supportive Housing (HSH) strives to make homelessness in San Francisco rare, brief, and one-time. The Department provides assistance and support to homeless and at‐risk youth, adults and families to prevent imminent episodes of homelessness and end homelessness for people in San Francisco. Services including outreach, homelessness prevention, emergency shelter, drop‐in centers, transitional housing, supportive housing, short‐term rental subsidies, and support services to help people exit homelessness. For more information on the department, please visit our https://hsh.sfgov.org.

What We Do
San Francisco is a pioneer in homeless services and a leader in providing supportive housing as a permanent exit from homelessness. The Department of Homelessness and Supportive Housing (HSH), founded in 2016, is a national leader in the movement to end homelessness by developing a coordinated, equity-driven, client-focused system of compassionate services while piloting innovative models, and implementing best practice solutions with measurable results. HSH’s Homelessness Response System (HRS) oversees and implements a system of care that shelters, houses, and serves approximately 14,000 people daily. Major programs include: street outreach and service connection through the Homeless Outreach Team (SFHOT); 3,000-bed shelter system for adults and families including shelters for members of the LGBTQ community; rapid rehousing rental subsidies for families, adults, older adults, and transitional aged youth; the Problem Solving and flexible financial assistance programs; and robust supportive housing programs with nearly 10,000 units which provide permanent housing and services to formerly homeless individuals and families.

Job Description

The Shelter Project Supervisor coordinates and leads several projects across the Shelter System, with a focus on supporting the shelter expansion goals in the Home By the Bay Plan.  These projects include planning and developing new and replacement shelter programs as well as program expansions and demobilizations, serving as the program lead for developing new shelter RFPs/RFQs and new grant agreements, leading special projects, maintaining up-to-date system policies and procedures, overseeing shelter referral systems, preparing reports and presentations, providing technical assistance and consultation to community organizations and service providers, assisting in interpreting, understanding, implementing and coordinating temporary shelter program goals and activities, coordinating with HSH's Contract Division to manage consistent and effective contracts with providers, and developing and implementing systems and best practices to support operation of programs. The Shelter Project Supervisor will also be responsible for supervising the Guest Placement Team and/or Shelter analysts. The Shelter Project Supervisor reports to the Manager of Temporary Shelters.

The Shelter Project Supervisor is an 1824 level position requiring a high level of technical skills and subject matter knowledge. A major function of the position is performing project management including project planning (developing project objectives, success metrics, stakeholders and roles (Gantt charts), scope and budget, deliverables, timeline, and communication plan), project scoping, writing project briefs, hosting project kickoff meetings, project road mapping, mapping project timeline, and task management. Additional functions will include developing grant agreements (Appendix A Scopes of Work and Appendix B budgets), RFPs/RFQs, policies and procedures, and new systems to streamline and improve workflows.

Essential duties include but are not limited to: 

• Plans and project manages the development and implementation of new and replacement shelter programs as well as program expansions and demobilizations.
• Supports the development of new RFPs/RFQs for provider services. 
• Supports the development of new grant agreements including Appendix A Scopes of Work and Appendix B Budgets.
• Makes hiring recomme