AI2 Strategy and Programs - Program Management Senior Manager, NPI and Internal Programs

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises. We act with the speed and attitude of a start-up but with the scale and customer focus of the world’s foremost enterprise software company. Oracle is leading the industry in artificial intelligence infrastructure and is focused on continuing our momentum. We are rapidly expanding our business and looking for highly talented individuals to join an incredibly impactful team. 

 

We need a highly talented Program Management Senior Manager for the AI2 Strategy and Programs organization to help lead the most critical functions of our AI business.  This person will lead a team of program managers delivering focused on new product introduction, service certifications, capacity delivery, and initial customer onboarding of our most strategic AI customers. Team responsibilities include:

 

• New product introduction (NPI) process for all new GPU offerings:
• GPU Compute hardware
• Software / Metering / APIs
• Networking
• Initial customer POC planning and execution, including R1 capacity
• Initial customer onboarding and issue resolution
• Internal improvement programs:
• GPU health and performance
• Operational and stability programs
• Availability, quality and performance 
• Monitoring and alerting

 

This high-visibility and high-impact role will help shape our future AI infrastructure business and enable growth. The role comes with a high degree of personal accountability and autonomy and will require effective engagement across all cross-organizational functions to deliver results.

You should have a strong multidisciplinary operations, technology, and business background. You should also have a track record of influencing and presenting to senior business and technology leaders and driving critical delivery initiatives at the highest levels. Strong executive communications, customer engagement, and business analytics skills are essential.

Career Level - M3

Qualifications:

• 10+ years of experience in program or project management, preferably in cloud
• Direct experience working with cross-organizational teams, including at the executive level
• Proven track record leading high-skill teams who are resolving complex and high-impact challenges
• A high degree of organization and ability to manage multiple competing priorities
• Ability to work independently and propose solutions
• Ability to lead other TPMs, design, and build engineers
• Excellent organizational, verbal, and written communication skills
• Proficient in Excel (e.g. PivotTables, lookups, if-statements, macros)
• Knowledgeable in PowerPoint, Jira, and Confluence

Specific Responsibilities include:

• Responsible for delivery improvement programs, from shaping the approach to achieving the desired outcomes through delivery.
• Influence, activate, and orchestrate across teams to build alignment and drive results.
• Provide program and project management expertise to complex business initiatives that are global in nature, understanding interdependencies between process, technology, and people needs
• Develop program workstreams, identify core milestones, and ensure that project goals are in line with customer and business objectives
• Influence, activate, and orchestrate across teams to build alignment and drive results, managing feedback/pain points from our customers and stakeholders
• Build relationships and collaborate globally with stakeholders and partners to deliver outcomes across the organization, ensuring a shared understanding of progress and performance
• Seek opportunities to bring about ongoing improvement and simplification in business operating procedures and practices leading to improved efficiency and effectiveness
• Track and manage priorities and committed actions to drive progress and provide actionable insights.
• Experience identifying, measuring, and adjusting plans against key business metrics

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only