Head of Technical Portfolio Management, CBB

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The dynamic Head of Technology Portfolio Management for the Consumer, Business Banking, and Digital Technology. This role provides leadership within cross-functional teams and operates at the intersection of technology strategy, transformational operations, and program execution, driving high-impact initiatives that improve organizational efficiency, enhance delivery outcomes, and promote innovation. The ideal candidate is a seasoned program leader with a background in technology strategy and digital transformation, strong analytical and problem-solving capabilities, and exceptional communication skills. 

•  Strategic Program Leadership
Lead and manage cross-functional, high-impact strategic initiatives that align with the CIO’s vision and organizational priorities. Break down complex business and technical objectives into executable programs with clear outcomes and measurable impact.
•  Portfolio Enablement & Operational Excellence
Oversee and continuously improve enabling functions including financial planning, program and portfolio management, team engagement, IT governance, risk and compliance, strategic supplier management, and stakeholder alignment.
•  Digital & AI Transformation Execution
Support the implementation of the CIO's AI transformation agenda. Drive initiatives that modernize technology business services, enhance developer productivity, and digitize legacy processes for more nimble, high-quality delivery.
•  Executive Support & Decision Enablement
Provide analytical support, recommendations, and strategic insights to inform CIO-level decision-making. Prepare briefings, reports, and business cases in support of executive communications and board-level initiatives.
•  Communication & Stakeholder Engagement
Foster effective communication across senior leadership, business lines, and technology teams. Facilitate leadership forums, produce executive-level reporting, and coordinate engagement activities including town halls, hackathons, and newsletters.
•  Process Optimization & Governance
Identify and implement opportunities for process improvement, standardization, and automation. Champion a culture of continuous improvement while ensuring governance frameworks are maintained.
•  Organizational Planning & Leadership
Drive prioritization efforts, resolve roadblocks, and manage through ambiguity without overburdening senior leadership. Promote team health and collaboration across central and corporate functions.

Key Competencies
•  Strategic Thinking
•  Executive Presence
•  Operational Rigor
•  Change Leadership
•  Stakeholder Influence
•  Collaborative Mindset
•  Delivery Focus
•  Digital-first Mindset

Basic Qualifications 
- Bachelor’s degree, or equivalent work experience 
- 10 or more years of business experience with five or more years of technical communications 
- Five or more years of experience with support to information delivery solutions, knowledge management, systems, and communication strategies

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.    

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace o