Director, Commercial Strategy

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Business leader for Venmo Checkout, developing and driving key initiatives across the enterprise to achieve our growth targets

Job Description:

Summary
We're looking for a world-class strategic thinker and operator to join the Venmo business unit (BU) and help us build the future of Venmo Commerce as we continue to scale our two-sided network of Buyers and Sellers. This is a highly visible, high impact role, in which you will partner with diverse cross-functional teams to lead, execute, monitor, and deliver results for many initiatives. You must have the ability to succeed in a matrix environment, where success is dependent on your ability to lead by influence and collaborate with cross-functional partners in a positive, productive, and transparent way.

You will be working closely with leaders across Venmo and PayPal to drive growth of customer and financial metrics for Venmo Checkout. This includes working with Product, Finance, Marketing, Risk, Operations, Sales and Analytics to ensure successful adoption, performance, and scale. You will heavily rely on data, customer insights and industry insights to identify the growing needs of the business and help prioritize initiatives to address those needs. The ideal candidate has exceptional analytical and communication skills as well as the desire and ability to drive projects forward by influencing cross-functional leaders. Candidate must have product growth strategy mindset and plus to have product experience.

Responsibilities:

Strategy

• Use data, customer insights and industry information to develop and refine our growth strategy and prioritize our efforts
• Identify, define and size new opportunities to determine potential for revenue generation & adoption and advocate for investment
• Define the next-gen Consumer value proposition using customer research, data, and an understanding of Venmo's overall strategy
• Understand Venmo and PayPal’s unique assets and capabilities that can be leveraged to accelerate growth most efficiently
• Create and socialize the narrative around Venmo Checkout to ensure the opportunity, and our plans, are well understood by all stakeholders

Execution

• Work across a large set of cross-functional teams, at all levels of the organization, to map out and drive initiatives through to completion (Product, Marketing/GTM, Sales, Risk, Finance, etc)
• Monitor key performance metrics & translate into actionable plans