Sr. Director, Rimini Custom Americas

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider, achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments.

To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

We are actively seeking a Sr. Director, Rimini Custom. The role will report directly to the GVP, Professional Services.  The Sr. Director, Rimini Custom will be based in the US and may work from a remote office. Travel up to 10% to support client engagements, and industry events on as needed basis.

Position Summary

The Sr. Director, Rimini Custom is a key leadership role responsible for leading the product intake, assessment, and qualification, as well as participation in pre-sales processes to drive Rimini Street’s aggressive sales and growth objectives. This role emphasizes strategic evaluation of net new products under Rimini Custom while playing a critical role in aiding pre-sales activities to support sales teams regionally. The Sr. Director will collaborate closely with Sales, Product Management, and Service Delivery to assess new product opportunities and provide technical expertise during the sales cycle to articulate Rimini Street’s value proposition and close deals. The role balances product development responsibilities with active leadership through the sales cycle to ensure alignment with client needs and market demands.

Essential Duties and Responsibilities

• Lead Product Investigation and Intake: Lead the intake, assessment, and qualification of net new product opportunities under Rimini Custom, managing the volume of inbound whitespace analysis to identify high-potential products aligned with Rimini Street’s strategic goals.
• Drive Pre-Sales Support: Actively aid in pre-sales activities by partnering with Sales and pre-sales teams to articulate Rimini Custom’s value proposition and address technical and functional questions during sales cycles to drive deal closure.
• Collaborate on Solution Scoping and Proposals: Guide the development of solution scopes, pricing calculations, proposals, and RFP responses, ensuring alignment with client needs and Rimini Street’s service capabilities for net new products under Rimini Custom.
• Provide Strategic Input for Product Management, Marketing, and Sales Enablement: Collaborate with product managers and marketers to develop innovative position/messaging/product roadmap strategies and sales enablement to provide necessary sales training.
• Provide Regional Presence: Act as a senior representative for Rimini Custom in each assigned region, building strong relationships with regional stakeholders, aligning regional strategies with global objectives.
• Develop Strategic Resourcing Partnerships: Develop and nurture resourcing partnership with recruiting partners and suppliers to ensure timely fulfillment of strategic solution architecture staffing requirements in new areas of business.
• Facilitate Collaboration with Service Delivery: Work with Global Service Delivery (GSD) during the solutioning phase to define support requirements, assist with support engineer job descriptions without directly managing hiring processes.
• Ensure Process Efficiency: Develop and refine processes to streamline product assessment, qualification, launch, and pre-sales activities, ensuring scalability and alignment with business objectives.
• Represent Rimini Street: Participate in industry events, conferences, and client meetings to deliver relevant presentations, showcase new product offerings under Rimini Custom, and reinforce Rimini Street’s market presence.

Additional Duties and Responsibilities

• Foster and reinforce Rimini Street’s collaborative, innovative, and client-centric culture.
• Provide feedback to Product Management to shape the product roadmap and enhance value-added services.

Experience

• 10+ years of experience in supporting technical sales, solution archit