National Account Manager

 

    

 

National Account Manager / Customer Manager

Citywest/Dublin location, Hybrid working

 

Tirlán

Tirlán, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and Agri brands.

Tirlán owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, mymilkman.ie and GAIN Animal Nutrition.

A talented team across Ireland, the US, MEA and China, delivers annual revenues of over €3 billion. Our purpose is to nourish the world, while safeguarding our environment for future generations.

 

Role Profile

We have an exciting opportunity for a National Account Manager to join our team!   

The successful candidate will manage key accounts within the consumer category, developing growth customer plans and enhancing customer satisfaction. You will manage the contracting and execution of budgeted sales volumes & margin achievement, development of new opportunities for value adding and commercialisation of Tirlán’s growth volumes across a portfolio of accounts.   The role will be key in assisting Tirlán to expand its consumer portfolio.

 

Meet the team!

This opportunity will report to Kevin Phelan, Senior Customer Manager, and sits within the Retail & Wholesale group as part of the Consumer category & would see you joining a team of 6!   Kevins leadership style is collaborative, prioritising the needs of both employees and customers.   Kevin leads by example, demonstrating a strong commitment to customer service and engaging the team with their enthusiasm and vision. 

If you are ambitious, enthusiastic and enjoy working in a fast-paced environment then talk to us today!  This is an excellent opportunity for someone to join the team!  

 

Responsibilities

• Develop and execute strategic customer account plans to drive sales within the Chilled & Dairy categories across branded and/or own label products.
• Negotiate and influence commercial processes to agree contracts, JBPs, promotional plans, NPD and share of space across your customer base.
• Be a champion for the customer, developing cross functional plans and enabling a culture of customer focus across the business.
• Hold overall responsibility for all agreed customer projects to ensure that they continually exceed customer & internal expectations.
• Continuously analyse performance and stay ahead of FMCG trends to deliver clear insights and implement necessary actions for change within your set of accounts.
• Key performance metrics will be NPD listings, distribution optimisation, promotions, product mix, volume, revenue and margin.
• Ensure communication throughout the business is prompt to ensure all departments are aware of any own label projects that has a wider impact on the business.
• Ensure administration tasks are fulfilled (pricing, promotions etc.) and financial spends are carefully managed & are within budget.

 

Requirements

• Experience working with either branded or own label products. Exposure to working with both would be a bonus.
• Excellent track record of success, growing accounts and relationships.