Director and Team Lead, Commercial Policy & Procedures

Application Deadline:

06/12/2025

Address:

320 S Canal Street

Job Family Group:

Audit, Risk & Compliance

Leads the BMO Commercial Bank Policy & Procedures team, working with 1st, 2nd and 3rd line of defense partners/stakeholders and providing expert underwriting, risk return and portfolio management guidance to establish Policy and Procedures which are aligned to the overall risk appetite of the business, regulatory requirements, and in support of BMO Commercial Banks aggressive growth agenda. Ensures that a successful business outcome is the prime measure of success including delivering on time, within quality standards and to the satisfaction of senior leadership.  Understands the business/group and facilitates communication with other senior managers and stakeholders efficiently and effectively. Directs, manages, and coordinates team members including managers, business and technology resources, user groups, and contractors.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Understand regulatory requirements and overall risk appetite of the business.  Direct the design, enhancement, communication and execution of policy and procedures that provide for effective risk management and protect organizational image and reputation.
• Provides input on behalf of Commercial Bank in the revision of BMO corporate policies and directives, to ensure market relevance and acceptable application; provides input to Enterprise Risk and Portfolio Management (“ERPM”) regarding commercial operating parameters and procedures based on changes in the market place.
• Provides a consistent and centralized approach to governance and oversight of policies, procedures, and underwriting templates owned or used by BMO Commercial Bank.
• Maintains a full inventory, review schedule, documentation and approval records for policies, procedures, and underwriting templates.
• Monitors and tracks performance against review schedule, addresses any issues.
• Provides monthly reporting for past due reviews to first and second line senior management.
• Manages the intranet landing pages for Commercial Bank procedures, including back-end administration and controls.
• Communicates material policy,  procedure, and underwriting template updates to BMO Commercial Bank.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
• Develops an expert understanding of business/group challenges.
• Networks with industry contacts to gather competitive insights and best practices.
• Recommends measures to improve organizational effectiveness.
• May consult to or serve on various committees and task forces.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals; assesses and adapts as needed to ensure quality of execution.
• Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
• Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Assesses and adapts existing operational programs; develops new capabilities to ensure ongoing success.
• Directs the planning & implementation of operational programs for an assigned risk portfolio / strategy and executes within required service level agreements and standards.
• Acts as a relationship manager on assigned projects/programs.
• Builds effective relationships with internal/external stakeh