Business Development Operations Manager

Ironclad is the #1 contract lifecycle management platform for innovative companies.  Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. 

Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture.  We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.

Job Summary:

Ironclad is looking for an individual contributor to drive operations and strategy for the Business Development team. This role will partner closely with Marketing and Sales leadership teams, as well as Finance and Business Intelligence to design processes for operational efficiency, analyze data for better decision making, and support planning efforts around forecasting, territory design and pipeline/capacity needs. The role requires an ability to roll up your sleeves while keeping a strategic mindset on where we need to continually drive the business for the future. Experience in a fast paced, growing SaaS company and an ability to drive impact through analysis are keys to success.

This individual will report to the Director of Marketing Operations.

What you’ll be doing:

Annual Planning & Productivity Attainment Management

• Collaborate with the greater GTM Ops team to establish and validate pipeline generation targets for Business Development teams.

• Develop and manage KPIs and Dashboards that give insight into the health and performance of the Business Development organization and enable target setting. 

• Analyze historical data and understand future company growth goals to drive Business Development capacity and resource allocation plans that effectively support annual goals.

• Play a key role in monitoring individual and team attainment against established targets and KPIs, adjusting strategies as needed based on quarterly reviews.

• Help ensure the Business Development teams have the necessary personnel to achieve their goals, tracking progress against these hiring needs throughout the year to ensure capacity aligns with growth objectives.

• Understand the different streams and contributions to the pipeline and seek ways to enhance its value creation.

• Model out different sales-based scenarios (capacity, attainment, pipeline, etc) to support decision making on current org and process design and as well as future design.

Cross-functional Collaboration

• Work closely with departments such as Marketing, Finance, and Business Intelligence, to ensure seamless implementation of processes and strate