Business Process Consultant (Procurement Services)

Company Description

Overview

QuantumWork Advisory is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. Our business provides advisory services for clients in the space of talent acquisition and external workforce. From selecting processes and technologies to transforming a client technology landscape, QuantumWork Advisory supports clients end-to-end in their journey.

As an industry leader, we draw upon decades of experience to design innovative tools, products, and processes. We develop competitive practices that position organizations for growth, and we deliver the insight needed to succeed in today's global marketplace.

TeamSummary
 

QWA is responsible for all implementation activities related to acquisition and engagement of contingent labor, including both staff augmentation and procurement solutions service offerings. Implementation plans, designs, tests and deploys these solutions ensuring that best practices are implemented, and Programs are operationally efficient.  The QWA Implementation Team works closely with internal and external stakeholders, project teams and subject matter experts (SME’s) providing leadership and holistic solutions for cross-functional business groups.

Additionally, QWA performs advisory functions for clients as well, this role will be required to leverage similar knowledge in expertise to map out business processes and compare to best practices to find efficiencies and new solutions for clients.

Job Description

Responsibilities
 

The Business Process Consultant functions within the QWA:

• Leads complex enterprise analysis sessions with multiple Client Teams to gather requirements, define, and design future state business processes based on customer needs
• Actively seeks ways to apply business process efficiencies via technology, consulting on market and technical trends and recommending best practices resulting in operational gain
• Liaises with all project teams to ensure the proposed solution considers specific workstream requirements and is holistically a solution benefitting all aspects of the client solution
• Partners with functional and technical subject matter experts (internal and external) and develops alternative technical or business solutions; advises on options, risks, costs versus benefits, and impact on other business processes and system priorities
• Responsible for ensuring configuration is accurate based on business and technical requirements; including, but not limited to: completing end-to-end configuration testing, coordinating and leading Client User Testing, documenting and tracking test results and ensuring issues are resolved in a timely manner
• Drafts and owns all process documentation relevant to the future state program and change management activities
• Dedicates effort to enhance implementation methodology by identifying and deploying process improvement strategies across team
• Identifies and documents Implementation best-practices and socializes them across QWA as appropriate

Qualifications

Required Skills
 

• Thorough understanding of the end-to-end Contingent Workforce Management process, including successful operational strategy and execution
• Experience in process improvement or business process re-engineering, involving multi-faceted systems or processes and utilizing tools and techniques to make business impact
• Ability to solve technical and business problems and effectively present conceptual information to all levels of internal and external management
• Demonstrated competency in strategic thinking with strong abilities in relationship management, working with demanding stakeholders, and driving change adoption

• Experience in working with cross-functional teams to solve complex business problems and meet project deliverables
• Advanced in leading client discussions and driving project teams to decision consensus 
• Demonstrated competency in self-discipline and independently completing project deliverables
• Excellent verbal and written communication skills
• Advanced in ability to maintain very detailed documentation, including but not limited to process maps, operational manuals and training materials
• Intermediate knowledge of all AGS VMS partner platforms and advanced knowledge on at least one of them
• Advanced with Microsoft Office Suite, specifically Visio
• Fundamental knowledge of Microsoft Project and project management tools
• Ability to travel up to 25%

Experience & Education
 

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