Facilities Associate

Williams Lea is hiring for Facilities Associate for our New York City office to work Monday to Friday 8:00 am to 5:00 pm

Pay: $19.95 - $21.00/hour

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts

The Facilities Associate is a member of the Williams Lea team delivering exceptional customer service at our client. Responsibilities include facilities, hospitality and receptionist and other general office duties as needed.

Job duties

(* denotes an “essential function”)

• *Provide expertise to co-workers through indirect supervision and/or guidance as required

• *Assign tasks to team members and monitor through completion

• *Prioritize and monitor workflow

• Set up and break down office meetings and events

• Perform office and workstation moves

• Assist in process improvement ideas

• *Train new employees on policies and procedures

• *Work with external vendors and other client departments as needed to coordinate work

• *Communicate with client on project or deadline issues

• *Process incoming client project requests

• Monitor office supply inventory levels and weekly inventories

• *Coordinate projects with Building Engineers to address office issues

• Monitor office event schedule and room set ups

• Maintain effective relationships with vendors

• Fill in at Facilities and Hospitality, as necessary

• *Monitor areas of responsibility activities and insure quality customer service experience

• *Monitor daily reporting activities for accuracy and detail

• Troubleshoot basic equipment problems, placing service calls when needed

• Handle sensitive and/or confidential documents and information

• Utilize appropriate logs for all work

• *Facilitate communication with supervisor/manager

• Use equipment and supplies in a cost efficient manner

• *Respond to calls and emails in a timely manner

Job qualifications

• High School diploma or equivalent

• Minimum of 2 years’ experience working in legal, banking, or large corporate environment in facilities, property management, building operations, hospitality

• knowledge of facilities, hospitality and/or reception, with the ability to recommend options to clients

• Intermediate knowledge of power tools, hand tools and/or machinery

• Ability to assemble small furniture items and hang frames on the wall (e.g. diplomas, pictures ) as needed

• Knowledge of audio/visual equipment helpful

• Ability to manage relationships with external vendors

• Must be able to successfully navigate thru Microsoft Office applications, Outlook, Adobe PDF files

• Proficient computer skills

• Knowledge of web-based job submission tools (e.g., Engage) preferred

• Ability to effectively troubleshoot issues that arise

• Maintain professional demeanor and appearance at all times

• Demonstrate social awareness and the ability to exhibit professionalism

• Ability to handle sensitive and/or confidential documents and information

• Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

• Ability to check the work of other team members to insure quality of services being provided

• Ability to make independent decisions that conform to business needs and policy

• Ability to work in a fast-paced team environment

• Attention to detail with emphasis on accuracy and quality

• Ability to prioritize work to balance multiple projects and deadlines

• Ability to meet deadlines and complete projects timely in an environment with changing priorities

• Excellent verbal and written communication skills

• Exceptional customer service skills

• Must be able to communicate and interact effectively with multi-functional and diverse backgrounds

• Ability to lift up to 40 lbs. on a regular basis

• Ability to research and seek information w