Administrative & Managerial Assistant

This is a remote position.

Schedule:

• 25 hours per week (5 hours per day, Monday through Friday during client business hours)
  

Client Timezone: Eastern Time (Atlanta, Georgia)

This is an exceptional opportunity for a Virtual Assistant who thrives in both administrative excellence and strategic thinking. You'll be joining a wellness business at a pivotal growth stage, where you'll have the unique opportunity to wear multiple hats - executing essential administrative tasks while also contributing managerial insights and process improvements. This role offers the perfect blend of structured responsibilities and creative problem-solving, allowing you to grow professionally while making meaningful contributions to a business that values both efficiency and innovation. You'll work directly with the business owner, giving you visibility into all aspects of the operation and the chance to truly influence business outcomes.

Responsibilities

1.- Client Communications & Appointment Management

• Confirm, reschedule, or cancel appointments via email/text
  

• Send reminders 24–48 hours before scheduled appointments
  

• Manage the booking platform (WIX); ensure no double bookings
  

• Block off unavailable time and troubleshoot booking issues
  

• Send intake forms and post-service follow-ups
  

• Respond to client messages (email, WIX, social DMs)
  

• Send payment links and confirm outstanding balances
  

• Track client packages/sessions and follow up regularly
  

2.- Outreach & Collaborations

• Research and reach out to clinics, surgeons, and influencers
  

• Introduce the brand and propose partnerships or collaborations
  

• Schedule intro calls and manage follow-ups
  

3.- Admin & Operations Support

• Monitor and respond to business emails
  

• Track basic expenses and organize receipts
  

• Respond to Google reviews — thank positives, address concerns
  

4.- Client Recognition & Marketing Support

• Maintain a client birthday list
  

• Send personalized birthday greetings or promos via email/SMS
  

Requirements

• Experience in client communication and admin support
  

• Strong written and spoken English
  

• Familiarity with tools like Gmail, WIX, QuickBooks, or Notion
  

• Excellent organization, time management, and follow-through
  

• Tech-savvy and proactive problem-solver
  

• Bonus: experience in wellness, aesthetics, or service-based industries
  

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job