Elevar- Technical Support Analyst

About Elevar

Elevar, a Buxton Company Subsidiary, is a leader in server-side event tracking and marketing attribution for fast-scaling eCommerce brands. Elevar empowers merchants to build a robust data foundation, optimize their marketing campaigns, and unlock accurate tracking insights that fuel growth.

As a Subsidiary of Buxton, the global leader in retail customer analytics, we are transforming the future of customer engagement across all channels. Together, we combine cutting-edge conversion tracking with AI-driven analytics to help brands maximize ROI both online and in-store.

Why Join Elevar?

• Shape the Future of eCommerce Tracking – Work at the forefront of digital marketing attribution, helping brands like Vuori, Thrive Causemetics, and Bulletproof Coffee optimize their marketing performance.
• High-Impact Role – Play a critical role in ensuring customers achieve measurable results with Elevar, improving their marketing ROAS and data accuracy.
• Innovative & Growth-Oriented Culture – Be part of a team that values collaboration, innovation, and continuous learning in a fast-paced startup environment.
• Competitive Compensation – Base salary plus performance-based incentives.

Where you'll work

This is a remote-friendly role with flexibility to work from home. Ideal candidates are located in Central or Eastern Time Zone.

What You’ll Do

• Support Shopify merchants with advanced ecommerce tracking, focused on behavior analytics.
• Provide expert technical support to internal teams and external partners related to ecommerce tracking.
• Troubleshoot and resolve tracking discrepancies across platforms like Google Tag Manager, Shopify backend, GA4, and Facebook Business Manager.
• Collaborate with cross-functional teams to implement tracking strategies aligned with business goals.
• Continuously monitor and optimize tracking performance.
• Document best practices, configurations, and troubleshooting steps.
• Provide training and support as needed.

Who You Are

• 3+ years of hands-on experience in ecommerce behavior analytics tracking.
• Strong proficiency in Google Tag Manager, Shopify backend, GA4, and Facebook Business Manager.
• Solid understanding of ecommerce tracking principles with a focus on behavioral analytics.
• Technical skills including JavaScript, HTML, and CSS.
• Experience analyzing large datasets.
• Excellent communication and collaboration skills.
• Self-motivated with a strong desire to continuously improve.

Benefits & Perks

Elevar, a proud part of Buxton, carries forward our commitment to exceptional care for our team. We offer an array of benefits designed to empower and support every member of our family.

The Buxton Experience

• Competitive Total Rewards Package
• Culture of Collaboration & Transparency
• Flexible Time Off
• Comprehensive Wellness Benefits and Supplemental Benefits
• Wealth-Building Benefits with Company Match
• Purpose-Driven Culture
• Growth Without Boundaries

Employment is contingent upon the successful completion of a background check, as we are dedicated to providing a safe and secure work environment for all Buxton stakeholders.

Compensation

The Targeted Base Salary Range for candidates located in the U.S. is $55,000 to $70,000 USD.

Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base. Depending on the position offered, other forms of compensation in addition to base pay may be provided as part of a total compensation package, including eligibility to participate in a bonus plan.

For even more career opportunities, visit https://buxtonco.com/careers/.

Our commitment to diversity

We believe that diversity of thought, background and experi