Principal Salesforce Architect

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary:

The Principal Salesforce Solutions Architect is responsible for the overall design of an application or solution, mapping business requirements to systems/technical requirements, and working as a team member along with Business Stakeholders, Software Developers, Quality Assurance Engineers, Enterprise Architects, Data Architects, and Security Architects to deliver a complete solution for the business.

This position will report to the Director of Architecture within the Internal Applications department.

Responsibilities

• Be a subject matter expert on the solutions that they are responsible for

  • Outline Solutions Context and Intent

  • Understand the strengths and weaknesses of the entire solution

  • Know the relationships between components within the solution as well as with non-solution components

  • Be the subject matter expert for integrations and integration architecture

• Work with Product Owners to ensure safe and sustainable delivery of vision

  • Have visibility into the product roadmap and ensure technical pathways exist to implement solutions

  • Take ownership of architectural technical debt

    • Facilitate the creation of work items in the backlog

    • Advocate for prioritization of architectural technical debt

• Work with Enterprise Architecture, Cloud Engineering, Security, Program Management, and Implementation teams to:

  • Identify and plan solution improvements

  • Create modern architected solutions

  • Assist Enterprise Architecture in preparing Reference Architecture

  • Solidify solution architecture into reusable reference architecture for all of Heartland to easily reuse

  • Work on POCs for new architecture, cloud offerings, standards, and software

• Maintain Architecture and Standards within implementation teams

  • Ensure best practice standards are followed consistently across teams to create and maintain a sustainable and scalable product

  • Ensure new implementation is following approved architecture, or work to submit new architecture if a new standard needs to be created

  • Support in the diagnosis and resolution of new and existing architecture issues and risks

  • Conduct Build Reviews to ensure the design documentation reflects the implemented solution

• Participate in a community of practice with Enterprise Architecture, Cloud Engineering, Security, and other Solution Architects

  • Share positive and negative feedback with new and existing architecture

  • Propose ideas for new architecture

  • Help one another tackle tough problems

• Assist in promoting a positive team culture 

• Ability to adapt quickly to changing prioritizes and lead multiple initiatives at the same time

• Mentor junior architects and provide architecture peer reviews as needed

• Ability to understand and maintain legacy cloud and on-prem technologies while identifying pathways to migrate into modern cloud architectures

• Work well with others to solve complex problems and create new standards

  • A highly collaborative individual who seeks to gather input and build consensus into decisions, especially from the delivery teams that will be implementing and carrying out the architectural decisions this role will be responsible for making.

• Sound understanding of how software solution components interact with one another

• Desire and ability to learn new technologies

  • Be open-minded to new ideas and be prepared to support and d