Director, Acceptance Business Architect - Value Added Services

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Director, Acceptance Client Business Architect – Value- Added Services (VAS) role will have dual reporting into- NA Acceptance VAS Specialist Sales Head and Global Head of Client Transformation within the VAS Sales and Commercial Operations group.  The VAS portfolio includes issuance, acceptance, and risk& identity solutions with an ambitious goal to be the driving force for Visa’s growth. The role will focus on acceptance segments - merchants, payment service providers and acquirers clients within US regions, supporting the global sales and commercial function to grow and shape opportunities pipeline.  The position requires an industry practitioner - someone with a payment or consulting industry space with ability to hold executive level (CIO/CTO/Head of Treasury/ BU heads) conversations and provide client engagement(s) in a solution agnostic manner.

The Director of will partner with specialized VAS Sales leads in US regions to identify prospective clients in pursuit of short and long-term pipeline growth opportunities influenced by a mix of retain, grow and attack strategies. 

The target candidate should ideally be a highly effective communicator with the strong ability to influence leadership through analytical reasoning, creativity, and sound judgment.  You should be comfortable challenging the status-quo in a sensitive, efficient, and constructive manner.

Essential Functions

Play pre-sales client focused payment SME role

• Partner with VAS Sales leads for developing strategy to accelerate opportunity leads generation in US market, developing best practices and frameworks for success

• Collaborate with Technical Architects to assess merchants, acquirers, payment service providers client business capabilities stack to baseline against leading practices for developing solution-agnostic recommendations influenced by VAS solutions

• Research and develop transformation insights across regions within acceptance payment segment to trigger consumer payment transformation topics with clients  

• Understands the value of upcoming generative AI and its impact on client Digital Transformation priorities

• Collaborate with channel partners and system integrators to generate leads and engage clients

• Champion client needs, challenges and issues through an effective storytelling technique

• Play pre-sales Transformation practitioner role by understanding clients operating model challenges- People, Process and Tech

• Maintain effective communication and relationships with a variety of global constituents throughout a highly matrixed organizational structure

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualification
•12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Industry, Technology Strategy, Consulting background or having worked in a Payment ecosystem within a global, multi-channel technology sales and strategy environment
• Exceptional interpersonal & presentation skills, with proven ability to lead by influence and example
• Ability to collaborate within a complex and often ambiguous environment, and to influence senior management and other relevant stakeholders
•Comfortable in operating in matrixed global organizati