Manager, Sr. Program Management - Tech PgMo

About the Company
BMI is a mission-driven organization at the forefront of music rights and creator advocacy. Celebrating over 80 years of service to songwriters, composers, music publishers and businesses, BMI is a global leader in music rights management. Currently representing the public performance rights in over 25 million musical works created and owned by more than 1.4 million artists. BMI negotiates music license agreements and distributes the fees it generates as royalties to its affiliated writers and publishers when their songs are publicly performed.
About the Role


POSITION SUMMARY: The Manager, Sr. Program Management serves as both a senior program leader and people manager within the Technology Program Management Office (PgMO), owning delivery of high-impact, complex technology programs while leading and developing a small team of Program Managers. This role is accountable for driving consistent execution outcomes across assigned programs by establishing clear expectations, balancing workloads, and ensuring disciplined application of PgMO standards and governance.
In this dual role, the Manager, Sr. Program Management leads cross-functional delivery efforts involving multiple stakeholders, interdependent workstreams, and competing priorities, often operating in environments characterized by ambiguity and change. The Manager partners closely with Technology leadership and cross-functional stakeholders to align priorities, manage risks and dependencies, and ensure programs move forward with appropriate rigor, transparency, and momentum.
As a people manager, the Manager, Sr. Program Management provides day-to-day leadership, coaching, and development for Program Managers, supporting performance management, professional growth, and effective workload planning across the team. The role reviews program plans, reporting, and executive materials to ensure quality, clarity, and consistency, reinforcing strong communication and execution discipline.
The Manager, Sr. Program Management also plays an active role in advancing PgMO effectiveness by strengthening delivery practices, promoting continuous improvement, and modeling leadership behaviors that support accountability, collaboration, and operational excellence across the organization.

FUNCTIONS OF THE JOB

Essential Functions: which may be representative but not all inclusive of those commonly associated with this position.

Primary Responsibilities
• Owns delivery of complex, high-impact technology programs aligned to enterprise priorities, ensuring outcomes are achieved through disciplined planning, execution, and follow-through.
• Leads cross-functional teams across Technology, Product, Operations, UX, and business stakeholders to drive execution outcomes, manage interdependencies, and resolve delivery risks.
• Provides direct people leadership for 1 to 2 Program Managers by setting clear expectations, establishing priorities, and coaching team members to strengthen execution capability and professional growth.
• Owns workload planning, capacity balancing, and sequencing across the team, ensuring resources are aligned to priorities and work is distributed effectively to support predictable delivery.
• Reviews program plans, health reporting, and executive-level materials to ensure quality, clarity, and consistency, reinforcing strong communication and decision-ready visibility for leadership.
• Drives performance feedback, development discussions, and ongoing coaching for direct reports, supporting engagement, accountability, and skill development in alignment with PgMO and HR guidelines.
• Ensures consistent application of PgMO standards, tools, governance processes, and execution practices across assigned programs, reinforcing delivery discipline and operational rigor.
• Acts as an escalation point for complex delivery issues, resource conflicts, and cross-program dependencies, exercising sound judgment to enable timely resolution and decision making.

General Responsibilities
• Supports the team in a collaborative, flexible, and solutions-oriented manner, fostering effective working relationships and contributing to a positive, team-oriented environment.
• Maintains regular in-office attendance in accordance with BMI workplace policies. Specific scheduling expectations may be discussed during the interview process.
• Performs other duties as assigned or requested by management.
• Limited travel may be required, estimated at approximately 10% or less.
• Actively models and supports BMI's Core Values, contributing to a culture grounded in diversity, equity, and inclusion.


Supervisory Responsibilities: Directly supervises 1 to 2 Program Managers. Responsibilities include coaching, performance feedback, workload oversight, and day-to-day people leadership in accordance with PgMO