Assistant Nurse Manager, Observation Unit

SHIFT:

Rotating (United States of America)

Seeking Breakthrough Makers

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP’s Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


A Brief Overview

The 16-bed General Pediatrics observation unit primarily cares for patients from the Emergency Room who require a 24- to 72-hour admission for bronchiolitis/RSV, asthma, BRUE, common childhood infections, infant fevers, failure to thrive, constipation/dehydration, and hyperbilirubinemia. Specialty populations include post-operative patients recovering from arm/leg fractures, cholecystectomy, appendectomy, tonsillectomy/adenoidectomy, and urology procedures.

The Clinical Nurse Supervisor provides leadership and direct day to day supervision of staff. Responsible for assuring delivery of safe, efficient, cost effective, age specific nursing care. Responsible for and deploys unit strategies designed to meet defined unit and CHOP clinical, financial and quality initiatives and associated performance and outcome targets. Effectively supervises staff.

What you will do

• Financial Stewardship
• Executes and monitors systems to assure consistent and appropriate resource assignment and utilization.
• Responsible for maintaining budgeted cost per unit of service.
• Partners with nurse manager to identify and execute annual unit based quality improvement initiatives that result in a measurable impact on quality, cost and resource utilization.
• Assures efficient and cost effective utilization of Hospital resources at the unit level for day to day operations, clinical programming and unit based education.
• Clinical Excellence
• Implements systems that incorporate evidenced-based practice and professional practice standards.
• Assures regulatory compliance i.e., environmental, financial, practice, safety, technological, compliance.
• Partners with Clinical leaders to execute the action plans for measurable continuous improvement in care outcomes.
• Executes unit plans to improve patient/family experience by identifying trends, and establishing systems to improve.
• Partners with Clin IV and frontline staff to coordinate all facets of patient care planning with multidisciplinary team.
• Ensures staff compliance to systems that promote quality, efficient and cost effective care.
• Resources daily operations to ensure nursing sensitive indicator metrics are at or above the mean of comparison units.
• Resources all elements of patient care.
• Identifies opportunities for improvement and develops an action plan to improve patient outcomes.
• Professional Engagement
• Coaches and supports unit based nursing leaders in effective management and leadership strategies.
• Manages staff performance through coaching, counseling, goal setting, anecdotal and annual appraisals.
• Coordinates with other CHOP care team colleagues to support continuous and measurable improvement in systems and process, further engaging staff in their environment.
• Establishes innovative staff recognition programs that acknowledge staff accomplishment at the unit/program level.
• Assesses individual and team needs and deploys strategies that foster the succession plan for the team.
• Aligns resources to assure comprehensive support of the Shared Governance structure; coaches and facilitates staff participation on unit/departmental councils.
• Creates a unit work climate which achieves high level employment engagement as measured through department specific metrics.
• Leads collaborative efforts for patient population based outcomes through clinical practice, education, research/evidence-based practice, and consultation.
• Advancing Practice
• Provides opportunities to allow staff to practice at the full scope of their licensure.
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