Human Resources Business Partner (Generalist) - Full Time - Harrah's Gulf Coast

  Essential Job Functions: 

• Reads and comprehends all policies and procedures pertaining to Human Resources administration for the Corporate Organization.
• Participates in the coordination of annual EOS/SFS feedback for purposes of identifying team members who need action plans to enhance performance.
• Maintain accurate and complete documentation on all investigations, suspension & termination approvals.
• Initiates a friendly, positive and upbeat greeting with each guest who enters the HR Department and while out on property.
• Conducts exit interviews and analyzes results quarterly for discussion with HR-ER Team.
• Completes EEOC and unemployment Responses.
• Provides guidance and counsel to managers, supervisors, employees on FMLA, ADA, and PLOA issues. 
• Facilitates the resolution of employee issues and concerns in a manner that is fair to employees, but also considers what is best for successfully managing our business. 
• Acts as a liaison between employees and department supervisors and managers to resolve issues. 
• Assists departments with performance issues and correct documentation of discipline, positive work history entries, etc. 
• Serve as a strong HR Professional on the HR Team while fostering teamwork, employee morale motivation and open communication.
• Monitors departmental metrics to identify trends and make recommendations for positive change. 
• Participates in employee retention programs and makes recommendations on how to reduce employee turnover (both overall and less than 90 Day).
• Review applications and resumes, screening and testing applicants, conducting interviews, and responding to applicants’ inquiries.
• Schedule interviews by calling candidates and confirming dates & times for panels, RJPs and follows up with department leaders for results of interview.
• Maintain accurate records on the applicant tracking system and prepares recruiting and hiring status updates.
• Review pending positions, posts approved positions, sends decline letters and closes out requisitions.
• Assists with the execution and planning of mass hiring events and attend external job fairs.
• Oversees all internal advanced transfers including, notifying leaders, checking eligibility, and processing electronic transfers.
• Act as front desk representative during assigned times and ensures coverage of front desk at all times.
• Conduct reference, background checks and drug tests on all final candidates.
• Process new and renewal and key gaming licenses. Review and evaluate applicant qualifications or eligibility for specified gaming licensing, according to established guidelines.
• Oversee daily input of Personnel Administration data for new hires, transfers, promotions, address changes, and other status changes. 
• Oversee the filing of employee records and creating new hire file.
• Assist applicants on application day logging into our web-site and inform applicants about facilities, operations, benefits, and job or career opportunities in organizations.
• Monitors and evaluates the progress and effectiveness of training programs & engagement programs and makes recommendations where warranted.
• Organizes, plans, and executes employee activities both large and small in order to increase employee engagement.
• Conducts exit interviews and analyzes results quarterly for discussion with HR Team.
• Performs other job-related duties as assigned.

Qualifications: 

Harrah’s Gulf Coast is looking for a HR professional who can work independently and can communicate effectively with all levels of the organization. This individual must be a creative, high energy, partner, be collaborative and work in a fast-paced environment. Additional characteristics include:

• Bachelor’s Degree in Human Resources or related field preferred
• At least 2 years of human resources or management experience preferred
• Experience in hospitality, retail, entertainment or other service business is preferred
• Experience providing exceptional customer service internally and externally
• Demonstrates an upbeat and positive attitude
• Ability to guide employees to proper resources whenever help is needed
• Able t