Senior Business Analyst

<p>At Netguru, we're all about helping innovators and entrepreneurs shape the world through beautiful software. That is our mission.</p><p>With employees from 15+ different countries, we've worked with over 800 clients from more than 50 countries. To name some of them: <a href="https://www.netguru.com/featured/olx-product-design-consulting" rel="nofollow noreferrer noopener" target="_blank">OLX Motors Europe</a>, <a href="https://www.netguru.com/featured/ubs-demos" rel="nofollow noreferrer noopener" target="_blank">UBS</a>, <a href="https://www.netguru.com/featured/careem-captain-product-design" rel="nofollow noreferrer noopener" target="_blank">Careem</a>.</p><p>But we're not just another tech company. As a Certified B Corporation®, we're dedicated to creating an inclusive environment for all, and we take our commitment to sustainability seriously.</p><p>So, are you ready to make an impact? Join Netguru, and let's build beautiful software together.</p><p><strong><br/><br/>Salary ranges:</strong></p><ul> <li> <strong>PLN 14,000 - 20,000 </strong>Gross (Contract of employment)</li> <li> <strong>PLN 16,800 - 24,000 </strong>Before Tax (Long-term contract (B2B)<strong>)</strong> </li> </ul><p></p><p><strong>What’s in it for you?</strong></p><p>As a <strong>Senior Business Analyst</strong>, you’ll take the lead in shaping and optimizing our retail portfolio with a strong focus on e-commerce. You’ll collaborate closely with Project and Product Managers as well as Engineering Leads to design and deliver cutting-edge solutions. Reporting directly to a Consulting Director, you’ll drive the analysis, planning, and execution of initiatives that elevate customer engagement and business performance.</p><p></p><p><strong>In this role, you’ll focus on:</strong></p><p></p><p> • <strong>Leading the definition and analysis of requirements</strong> for end-to-end e-commerce projects tailored to large retail brands, including omnichannel strategies, personalized shopping experiences, and advanced product management capabilities.</p><p> • <strong>Driving the integration of core retail technologies</strong> within a composable commerce framework, including commerce engines, PIM, CMS, and data orchestration layers. All solutions will align with MACH principles (Microservices, API-first, Cloud-native, and Headless) to ensure modularity, scalability, and a seamless user experience.</p><p> • <strong>Collaborating with stakeholders</strong> to identify business challenges and implement solutions that leverage data analytics and AI to enhance decision-making, customer experience, and operational efficiency.</p><p><strong>Requirements</strong></p><p><strong>Requirements:</strong></p><p></p><p>Must-have:</p><ul> <li>Minimum 5 years of experience in Business Analysis for medium and large IT projects.</li> <li>Excellent command of written and spoken English (CEFR C1+), Polish native required.</li> <li>Proficiency in BPMN and UML notations.</li> <li>Hands-on experience with modeling complex processes and defining business solutions.</li> <li>Deep understanding of project and product life cycles.</li> <li>Knowledge of BA best practices and techniques (e.g., SWOT analysis, Data Flow and Modeling, Business Model Canvas).</li> <li>Exceptional analytical and problem-solving skills.</li> <li>Excellent communication and people skills.</li> </ul><p>Nice-to-have:</p><ul> <li>Familiarity with system architectures, including microservices, API integrations, and cloud technologies.</li> <li>Experience in e-commerce platforms, composable commerce solutions, and Product Information Management systems.</li> <li>Knowledge of modern headless architecture and composable commerce principles.</li> <li>Practical experience with Agile/Scrum methodologies.</li> </ul><p><br/><strong>Your Responsibilities:</strong></p><p></p><ul> <li>Tailor the analysis approach to project-specific needs.</li> <li>Work with clients to define business requirements and translate them into solution (functional and non-functional) requirements.</li> <li>Model and analyze complex business processes and solutions.</li> <li>Act as a Proxy Product Owner, ensuring the project team (8–10 people) understands their objectives.</li> <li>Collaborate in pre-project phases to define the business case.</li> <li>Drive product development from ideation through design (including UX/UI) to implementation.</li> <li>Create product roadmaps and prioritize features based on client feedback and market needs.</li> <li>Conduct market and competitor analysis to optimize product performance and adjust strategies as necessary.</li> <li>Support presales activities by preparing proposals and presenting solutions to potential clients.<br/> </li> </ul><p><strong>Special Focus on Commerce and Composable Commerce:</strong></p><p></p><ul> <li>Expertise in e-commerce ecosystems, including modern composable commerce architectures.</li> <li>Ability to define and implement solutions leveraging modular, scalable, and omni