Product Manager, Community Development Programs (Remote)

The physical location for the candidate selected must be within the contiguous United States.

WHO WE ARE!

Susan G. Komen brings a 100% virtual working environment and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 40 years, we've led the way by funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S.  Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, outreach and public policy initiatives in order to make the biggest impact against this disease.

Komen strives to have a culture of passionate, growth-minded professionals who thrive in a team environment, and work collaboratively to inspire greatness in others!  We take an ongoing approach to ensure open communication from all levels throughout the organization.  It’s encouraged to give and receive feedback to ensure two way accountability with a focus on continual improvement both personally and professionally!

What you will be doing in the role of a Product Manager for Community Development Programs:

Susan G. Komen uses several platforms for Community Development programs focusing on Peer-to-Peer, Specialty Fundraising Events, and other fundraising/community development initiatives. Your customers are internal stakeholders and collaboration with Program Managers, Project Managers, and Platform Administrators/Engineers plays a key role as your efforts will support their ongoing efforts. This position will drive the RFP process to assist in vetting new products and services if new tools are required/requested. 

The Community Development Product Manager reports to the Director of Product Management.

What you will bring to the table:

• Partner with key stakeholders to establish the product vision, Key Performance Indicators (KPIs), and Objectives and Key Results (OKRs) for the product team.
• Collaborate with stakeholders to align product considerations with the overall vision, features, and roadmap.
• Leverage customer insights, feedback, financials, compliance, and risk data to define product features and roadmap.
• Collaborate with staff and external partners to create and maintain key product documentation, including customer journey map, process mapping, user stories, etc.
• Identify and define key non-functional requirements (e.g. security, availability, performance) to achieve the organizational review growth.
• Build and prioritize product backlog to achieve OKRs.
• Continuously update the backlog through meetings with stakeholders and the product team.
• Ensure product adherence to high-quality standards.
• Define functional and non-functional product requirements for the IT team.
• Validate user story acceptance criteria.
• Collaborate with data stewards to ensure data quality controls are implemented.
• Manage dependencies with cross-functional teams while identifying and building strategic partnerships.
• Regularly participate in product meetings and communicate with stakeholders to align goals and vision.
• Actively participate in implementing changes, such as creating reports and providing training and documentation.
• Contribute to optimizing business processes and the effective use of solutions to meet company objectives.

We know you will have:

• Excellent verbal and written communication skills are essential for collaborating with stakeholders, presenting ideas, and documenting product requirements.
• The ability to adapt and iterate to changing priorities, requirements, and organizational needs is crucial. 
• Understanding the needs of users, stakeholders, and team members is essential for creating user-centric solutions.
• Working effectively with cross-functional teams, including engineers, designers, and business leaders, is vital.
• Strong analytical and critical thinking skills are necessary for addressing complex challenges.
• Inspiring and motivating key stakeholders toward a common goal is key to success.
• Proven experience as a Product Manager, preferably in a non-profit or community-focused organization.
• Proficiency in product management tools (e.g., Jira, Asana) for backlog management and collaboration.
• Understanding of software development processes (e.g., Agile, Kanban).
• Knowledge of data analytics and reporting tools to track product performance.
• Experience working with and integrating with CRM, Email & Reporting platforms is a plus.
• Creative and strategic thinking.
• Attention to detail.
• At least 5 Years of experience as a Product Manager, or othe