Director, Indirect Channel Sales

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Director, Indirect Channel Sales will spearhead the growth and development of our indirect sales channel by leading a dynamic team of Partner Sales Managers and Inside Partner Sales Managers. This role focuses on cultivating robust relationships with channel partners across the U.S. to drive sales performance and achieve business objectives.

This position is virtually located in Minnesota, Illinois or Georgia with approximately 50% expected annual US travel.

Job Description

Core Responsibilities

• Relationship Management: Cultivate and enhance partnerships with 2000 - 3000 Comcast Business Indirect Partners and Sub Partners across the US to ensure mutual growth and success.
• Team Leadership: Lead, mentor, and develop a high-performing team of Partner Sales Managers and Inside Partner Sales Managers, fostering an environment of accountability and continuous improvement.
• Performance Management: Oversee the performance of direct reports, ensuring alignment with sales targets and the execution of comprehensive business plans.
• Marketing Strategy: Design and implement targeted marketing plans that drive specific sales goals and key performance indicators (KPIs) for partners.
• Training and Development: Facilitate ongoing training and support for team members on the Comcast Business portfolios, ensuring they are equipped to maximize partner engagement.
• Business Planning Support: Assist in the strategic business planning process, including the management of partner bonus programs and event planning initiatives.
• Executive Collaboration: Partner with executive leadership at Comcast Business to identify and capitalize on sales and marketing opportunities and collaborative initiatives.
• Financial Reporting: Analyze partner performance, forecasts and sales trends through comprehensive financial reporting to guide strategic decisions and foster ongoing growth.
• Cross-Selling Initiatives: Develop and implement strategies that promote cross-selling and up-selling opportunities, enhancing overall customer and partner business growth.
• Judgment and Discretion: Exercise independent judgment in significant matters, ensuring decisions align with the company’s strategic goals.
• Attendance: Maintain regular, consistent, and punctual attendance, with flexibility to work evenings, weekends, and overtime as necessary.
• Other Duties: Perform additional responsibilities as assigned, contributing to the overall success of the team and organization.

 

Preferred Qualifications:

• Experience: 7+ years of proven success in leading teams and building strong relationships with indirect channel sales partners.
• Track Record: Demonstrated ability to meet quota expectations and achieve KPIs consistently.
• Industry Knowledge: Strong foundational understanding of telecom business solutions and market dynamics.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees