Director, Customer Sales Ahold/Delhaize

Job Description Summary:

The Advanced Hydration Division is a fast-paced, dynamic environment where brand builders work together with the goal of becoming innovative game-changers in the world of sports and active hydration. Extreme passion and teamwork are the essentials of being a successful member of the Advanced Hydration team – which consists of BODYARMOR, Smartwater, Vitaminwater, and POWERADE brands. Advanced Hydration exudes an entrepreneurial culture backed by the resources and insights of one of the world’s most iconic companies, The Coca-Cola Company. This unique environment gives employees the ability to move quickly, exceed expectations, develop valuable relationships, and have fun while we work to achieve our goal of becoming #1 in Sports Hydration.  

The Advanced Hydration Division is looking for a Director Customer Sales, Ahold/Delhaize to join our team.  

The Director Customer Sales, Ahold/Delhaize will lead a cross functional team to deliver business results for all Ahold/Delhaize banners. As a key leader within Advanced Hydration, this individual will be required to lead annual planning processes and negotiate annual agreements to ensure alignment and execution to achieve aggressive business targets. This individual will provide subject matter expertise to resolve complex customer issues and deliver annual goals. This individual will also manage two direct reports.  These two direct reports manage the Ahold/Delhaize brands. 

RESPONSIBILITIES: 

Customer Development  

• Strategic leader responsible for the oversight of the Ahold/Delhaize customer relationship on behalf of the Division.  

• Lead a team of direct reports to lead each banner. 

• Drive processes and execution of annual plans across assigned customers and bottlers. Delivery of key business and financial metrics including topline results (Revenue, volume, Share) and key financial metrics (trade spend and T&E budgets) will be required. 

• Partner with Sr. Management and cross functional team members to build Annual Plans to achieve both short-term and long-term business objectives.  

• Lead annual negotiations ensuring an optimized partnership agreement is in place that supports overall organizational priorities. 

• Collaborative leader of a cross functional team responsible for the development and implementation of overall customer selling stories, while providing key insights to deliver all key execution metrics (Assortment, Shelving, Pricing, Merchandising and Innovation).  

• Oversee the on-going account updates and performance reporting against key metrics and problem solves plan gaps and brings forward recommendations to deliver on required business objectives. 

• Oversee & complete administrative duties required by the customer (contracts, new item forms, etc.) 

• Strong data & insights knowledge and skills to assist in storytelling type selling  

System Leadership 

• Participate in all system routines as needed (CCLT, Customer core Teams) to provide customer updates including annual plan targets and elements and on-going customer performance updates and action plans to deliver annual plans.