Senior Director, Learning and Development

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

The Senior Director of Learning and Development is a strategic leadership role responsible for shaping and executing an enterprise-wide learning strategy focused on associate development, professional skills growth, and career progression. This position oversees a team of learning and development professionals to design and deliver high-impact programs, leveraging innovative learning technologies, skills cloud frameworks, and curated content platforms. The Senior Director partners with executives and HR leaders to align learning initiative with business priorities, enhance onboarding, upskilling, and career pathing, and foster a culture of continuous development. This role ensures that learning solutions support both individual and organizational growth, equipping associates with the skills needed for long-term success.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• Proven expertise in learning and development strategy, program design, and facilitation.

• Strong understanding of professional skills development, onboarding and career pathing.

• Deep experience in competency frameworks and skills-based learning approaches.

• Expertise in team development tools, workforce upskilling and reskilling strategies.

• Strong facilitation skills, with the ability to engage and develop associates at all levels.

• Collaborative mindset with a strong ability to influence and drive change across a complex and matrixed organization.

• Strong executive presence, communication and stakeholder management skills

• Strong knowledge and experience in modern learning methodologies, tools and systems.

• Demonstrated ability in team leadership to provide strategic direction, define operating plans and coach to delivery.

• This role is ideal for a forward-thinking learning and development expert who thrives in a strategic, hands on role and is passionate about shaping the future of associate development within TransUnion.

Impact You'll Make:

• Define and implement the strategy for associate learning and development, designing and delivering impactful content and programs.

• Identify and address associate professional skill development needs, ensuring alignment with business objectives.

• Establish and oversee enterprise-wide career development programs that provide associates with clear pathways for advancement. 

• Leverage skills cloud technology to build and maintain organizational skills frameworks.

• Oversee the implementation of blended learning approaches, including modern digital, instructor-led and experiential learning.

• Ensure the effectiveness of learning methodologies and drive innovation in program delivery.

• Build and lead a team of learning professionals with strong instructional design, program delivery and facilitation skills.

• Oversee the implementation of high-quality and consistent onboarding programs to accelerate new hire productivity and engagement.

• Maximize the effectiveness of learning management systems (LMS) and digital learning platforms to enhance the employee learning experience.

• Drive the use of AI, data analytics, and emerging technologies to assess and track the effectiveness of learning solutions.

• Implement consistent competency frameworks aligned with TransUnion’s Values, Beliefs and Winning Behaviors to guide employee development.

• Collaborate with HRBPs, business leaders, and global/regional learning partners to enhance learning strategies and establish common learning frameworks and standards.

• Engage with external learning providers, universities and thought leaders t