IFTA/IRP Application and Credential Coordinator, #05010

Title: IFTA/IRP Application and Credential Coordinator, #05010

State Role Title: Admin and Office Spec III

Hiring Range: Commensurate with experience, up to $50,000

Pay Band: 3

Agency: Department of Motor Vehicles

Location: Richmond, VA

Agency Website: www.dmv.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Motor Vehicles (DMV), Motor Carrier Services Office is seeking to hire an IFTA/IRP Application and Credential Coordinator, to perform a variety of duties associated with the International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA). These duties include educating customers about federal and state requirements applicable to their business and sharing information about DMV services and benefits Virginia offers to the motor carrier industry.

Responsibilities Include:
• Sorting and reviewing all incoming applications or returns by email/fax/mail to ensure each one is complete and to determine the type of work
• Contacting carriers and/or Customer Service Centers if incoming documents are incomplete
• Handling applications, tax returns and other customer documentation in a manner to protect confidential customer information and to ensure that DMV complies with record retention requirements
• Review the Trip Permit Application for completeness and accuracy

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!

Minimum Qualifications

• Demonstrated ability to interpret and apply, rules, regulations, policies, and procedures
• Must possess or have the ability to quickly develop a comprehensive knowledge of Federal and State laws and regulations pertaining to the licensing, tax, and operational requirements of motor carriers
• Ability to articulate motor carrier federal and state laws and regulations to motor carriers
• Analyze and interpret tax returns, documents and reports
• Strong oral and written communication skills and the ability to communicate in a courteous, professional, and tactful manner, both orally and in writing
• Demonstrated interpersonal skills and the ability to work cooperatively with others in a team environment
• Strong keyboarding skills and skills in the use of a personal computer and automated information systems
• Must possess a strong customer focus
• Adapt to changing work demands and environments
• Working knowledge of accounting principles and practices and demonstrated ability to apply mathematical concepts to calculate and verify financial and tax computations
• Manage multiple assignments simultaneously and to work under pressure during peak workloads
• Willingness to accept varied work assignments to meet changing business needs and to work Monday-Friday, and as necessary, some Saturdays with varying hours to meet agency business needs

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable.

As a condition of employment, the DMV will be alerted of any convictions for moving violations, including license suspension.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to properl