Catering Sales Manager - The Chase Center on the Riverfront

Job Listing: Catering Sales Manager

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking an experienced Catering Sales Manager for The Chase Center on the Riverfront.

Unit Description:

The Chase Center on the Riverfront is Delaware's premier destination for events, conferences, and banquets, featuring over 75,000 square feet of versatile space. From intimate gatherings of 10 to large-scale galas and events for up to 3,000+ guests, the venue is recognized for its seamless service, elegant settings, and memorable experiences.

Job Overview:

We are seeking a dynamic and results-driven Catering Sales Manager to join our team at the Chase Center. This role is responsible for driving catering and event revenues through proactive sales efforts and relationship management across the Mid-Atlantic and Northeast regions. From prospecting and contract negotiation to post-sale communication, the Catering Sales Manager will manage the full client lifecycle, ensuring that each event reflects the highest standards of service and guest satisfaction.

This position requires close collaboration with the planning team to ensure smooth execution of all contracted events, with an emphasis on accuracy, communication, and exceeding client expectations.

Essential Responsibilities:

• Generate catering and event revenue through targeted prospecting, client retention, and regional outreach.
• Develop and implement sales strategies to meet or exceed quarterly & annual revenue goals.
• Conduct site tours, client presentations, and lead contract negotiations.
• Customize proposals based on client vision, event requirements, and budget.
• Coordinate effectively with the planning team to ensure client expectations are translated into actionable event details.
• Maintain accurate records within the Delphi event management system, including proposals, contracts, and specifications.

Qualifications/Skills:

• Bachelor's degree in hospitality, business, or a related field - or equivalent industry experience.
• Previous experience in catering event sales, conference services, or event planning.
• Proven success in generating sales and building long-term client relationships.
• Strong knowledge of catering trends, food and beverage, and event operations.
• Excellent communication, presentation, and organizational skills.
• Ability to thrive in a fast-paced, goal-driven, high-volume environment.
• Proficient in Microsoft Office; experience with Delphi is preferred.

Preferred Attributes:

• Strong interpersonal skills and a collaborative spirit.
• Confident, engaging, and adaptable in client-facing situations.
• Exceptional attention to detail and passion for guest satisfaction.
• Self-motivated, with excellent time management and problem-solving abilities.

Work Schedule & Reporting: