Business Analyst, CEO Office

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Analyst, Office of the CEO is a foundational role within a high-visibility function, offering direct exposure to executive-level operations and strategic priorities. Reporting to the Senior Manager, Office of the CEO, this person is responsible for the day-to-day execution that keeps the CEO Office running with precision — from research and briefing materials to action tracking and calendar support. The ideal candidate is detail-oriented, highly organized, and energized by working behind the scenes to enable senior leadership effectiveness.

Job Description:

Essential Responsibilities:

• Contribute to the planning and execution of operational processes.
• Work with team members to optimize workflows and enhance efficiency.
• Propose improvements within their team and related peer teams.
• Exercise judgment on significant business issues.
• Assist in resource allocation and program execution.
• Provide continuous feedback to inform business processes and decisions.

Minimum Qualifications:

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Key Responsibilities

Customer & Market Engagement Support

• Conduct research on customers, industries, and market dynamics to prepare comprehensive briefing materials ahead of CEO meetings and market visits.

• Draft structured pre-briefs and post-visit summaries with clear action items and key takeaways.

• Track CEO meeting follow-ups, capture insights, and ensure commitments are documented and routed to the appropriate owners.

Executive Materials & Quality Assurance

• Build slides, charts, and visuals for senior leadership forums, roundtables, and other executive engagements.

• Conduct quality checks on all materials and deliverables,  including presentations, reports, and briefings  to ensure accuracy, consistency, and executive readiness.

• Coordinate legal review of materials where required, ensuring approvals are secured ahead of deadlines.

Initiative Tracking & Stakeholder Follow-Through

• Maintain action trackers on a daily basis, ensuring all commitments and deliverables are captured and up to date.

• Monitor the status of ongoing initiatives, proactively following up with stakeholders to ensure progress and accountability.

Calendar & Logistics S