Accounts Receivable Specialist (Remote)

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

 

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

 

About the Role:

Under the general direction of the Accounts Receivable Manager, the Accounts Receivable Specialist (ARS) will primarily focus on reviewing sales orders for billing, invoicing, and customer collections. The ARS will primarily focus on ensuring cash receipts are applied to the appropriate invoice daily. The CAS will collaborate with all areas of the business, which requires a great deal of collaboration with internal & external stakeholders. This position will require an agile mindset, the ability to execute change quickly, accurate data entry skills, and an eye for detail.

 

What You’ll Do:

• Timely process cash receipts by ensuring payments are applied to the invoices according to the remittances 
• Communicate unapplied payments to internal and external customers when needed 
• Research & resolve unapplied payments 
• Contact customers to obtain remittances & for payment verification 
• Collaborate with internal stakeholders to implement solutions that enhance cash application efficiencies 
• Ongoingly analyze, track & monitor trends within the cash application process to identify areas of opportunity and develop strategies to improve the auto post rate & efficiencies. 
• Manage & research variances related to cash discounts 
• Research & reconcile misapplied & complex payment issues 
• Process credit card payments 
• Research credit card payment errors and discrepancies 
• Ensure all payments are reconciled in the ERP and bank daily & monthly 
• Document daily collection activities 
• Weekly prepare & present reports on cash application performance  
• Ensure files and transaction records are updated in a timely and appropriate manner 

 

Qualifications & Interests:

 

• A minimum of three years’ experience in Accounts Receivable/Billing/Collections.
• Intermediate Microsoft applications required (Excel, Word & Outlook).
• Basic knowledge of O2C (Order to Cash) cycle.
• Strong customer focus experience with a result-oriented mindset.
• Ability to work independently under minimum supervision.
• Must demonstrate ability to manage multiple projects and heavy work volume within time constraints.
• Ability to maintain duties with accuracy, consistency, and quality in a fast paced and agile environment.
• Excellent written and verbal communication skills
• Strong analytical, critical thinking & problem-solving skills to present alternatives or create actionable plans.