Senior Director, Marketing Strategy & Operations

Who We Are

Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights.

At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte!

Why This Role is Exciting

We're seeking a strategic and operationally-focused Senior Director of Marketing Strategy & Operations to partner with our Chief Marketing Officer and marketing leadership team. This role will lead and grow a high-performing Marketing Operations team. This role will be responsible for driving marketing operations excellence, leading cross-functional initiatives, and ensuring flawless execution of our marketing strategy while optimizing team performance and processes.

Key Responsibilities

Strategic Partnership & Execution

• Serve as strategic advisor to the CMO on key marketing initiatives

• Lead cross-functional projects spanning marketing, sales, product, and customer success

• Drive quarterly business reviews, campaign retrospectives, and strategic planning sessions

• Drive strategic and operational support for Board reporting

• Monitor marketing KPIs and campaign performance, identifying optimization opportunities

• Facilitate and support executive-level marketing decisions and priority setting

Marketing Operations & Process Excellence

• Streamline marketing team operations and campaign execution processes

• Oversee marketing technology stack optimization and integration projects

• Manage marketing budget tracking, forecasting, and vendor relationship coordination with FP&A partners

• Implement process improvements to increase team efficiency and campaign effectiveness

• Lead marketing automation workflows and lead management optimization

Program Management & Special Projects

• Manage high-impact marketing initiatives including product launches, event strategies, and market expansion

• Coordinate complex, multi-channel marketing campaigns from planning through execution

• Lead marketing transformation projects such process or program improvement or new tool implementations

• Support brand refresh, messaging updates, and positioning strategy development

People Leadership & Communication

• Directly manage, mentor, and develop a team of Marketing Operations and Analytics professionals, fostering a culture of continuous improvement.

• Define the team’s roadmap and resource allocation to ensure the operations function is ahead of the business's growth needs.

• Facilitate marketing team meetings, standups, and cross-functional alignment sessions

• Manage internal marketing communications and team updates

• Support marketing leadership development and team performance optimization

• Serve as liaison between marketing and other departments on shared initiatives

Analytics & Performance Management

• Own marketing reporting infrastructure and executive dashboard development including working with enterprise data team

• Conduct deep-dive analysis on campaign performance, attribution, and ROI

• Support marketing spend optimization and budget allocation decisions

• Lead marketing attribution modeling and measurement framework improvements

• Analyze funnel performance and identify conversion optimization opportunities

Attributes for a Successful Candidate

Required Qualifications

• Bachelor's degree required; MBA or relevant advanced degree preferred

• 10+ years of experience in marketing operations, strategy, or business operations, preferably in B2B SaaS

• Experience directly managing