Project Scheduler Frisco, TX Hybrid

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Excellent analytical, organizational, problem solving, presentation and writing skills are essential.
• Act as Point of Contact managing Installs, Moves, Changes, & Adds activity.
• Responsible for projects up to 35 sites.
• Update related deployment activity information to internal partners. 
• Schedule tech for work identified by the ticket type and provide technician with all necessary information.
• Identify and address all deployment issues in a timely manner or as directed by Management.
• Manage interdepartmental communication for problem resolution.
• Address database inconsistencies as identified.
• Process invoice approvals.
• Update SAM with database inconsistencies as discovered.
• Perform additional duties as assigned.

SYSTEMS KNOWLEDGE

• CORE (Internal)
• Oracle (Internal)
• Cardlink (Internal)
• Quickbase (Internal)
• Various Vendor Web Portals 
• Microsoft Office
• Microsoft Windows
• Workday (Internal)

QUALIFICATIONS

• Solid organizational and time management skills.
• Strong attention to detail.
• Excellent focus driven on task/deadline responsibilities.
• Ability to work well in both a team setting and as an independent contributor.
• Must be able to successfully pass all applicable background screening tests.

EDUCATION, EXPERIENCE and/or REQUIREMENTS

• High School Diploma or equivalent required. Bachelor's degree preferred.
• 1-2 years in Customer Service and project coordinating experience preferred.
• Additional weekend and after hours work may be required on occasion. 
• Remote network access to be required on occasion, company laptop to be provided.
• Must be able to work in an environment requiring extensive telephone and computer work and be able to handle multiple issues simultaneously.
• Requires strong communications skills, written and oral.
• Must be team oriented with creative team building skills
• Must be able to express and follow the company Mission, Principles and Procedures.
• Ability to work in a fast paced environment, quickly respond and prioritize between multiple demands.
• Must be able to successfully pass all applicable background screening tests.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.