Sales Intern

Start your future at Walters Wholesale Electric Company!

Learn what a career is like in the exciting and lucrative world of electrical distribution from a leading distributor in Southern California! This program is an excellent opportunity for gaining knowledge about departmental operations and how different departments work together to achieve common goals. As an intern, you will be exposed to the beginning phase all Sales Trainees participate in while working in a branch location, learning warehouse and counter sales functions.  We are flexible with the days and hours required to work and can work with your college schedule.

Location: Santa Fe Springs

Responsibilities:

• Deliver exceptional customer service to all clients, vendors, and customers to uphold and enhance the company's reputation for superior service using our customer service guidelines. Always
• Participate in warehousing activities inside and outside the warehouse to support team operations and gain practical knowledge of warehouse logistics and products using inventory management systems and forklifts while following safety protocols. 30%
• Receive and process customer orders at the counter by accurately entering order details into the ERP system using a computer terminal and ERP software and retrieving the specified products from the warehouse to complete the transaction. 30%
• Study corporate functions and processes to gain a thorough understanding of the counter salesperson's role and develop a foundational knowledge of electrical sales and distribution operations through online courses, manuals, and mentorship. 20%
• Collaborate with the sales department and internal team members to assist customers needs by providing comprehensive support and solutions using CRM software, communication tools, and company procedures/best practices. 10%
• Participate in online training modules on various e-learning platforms to enhance your understanding of electrical distribution using computers, internet access, and training software. 10%

Knowledge, Skills, Abilities:

• Desire to Learn Company Operations: Strong motivation and willingness to learn and understand company operations related to the counter sales function, including product knowledge, sales processes, and customer service protocols.
• Task Management and Deadline Adherence: Demonstrated ability to efficiently complete tasks and meet tight deadlines under pressure, with a strong commitment to following up on assignments and ensuring timely completion.
• Attention to Detail: High level of accuracy in matching part numbers on computer systems, ensuring correct product identification and minimizing errors in order processing.
• Proficiency in Microsoft Outlook: Competence in sending, receiving, and managing emails using Microsoft Outlook, ensuring effective communication and organization.
• Microsoft Excel Skills: Ability to type, format, and manage data in Microsoft Excel, including basic spreadsheet functions and data entry.
• Physical Ability: Capacity to lift, carry, and transport spools of wire weighing up to 25 pounds from the ground to counter level, adhering to safety guidelines and ensuring proper handling. (This can be done with or without reasonable accommodation.)
• Punctuality and Reliability: Ability to adhere to assigned work schedules, consistently arrive on time, and demonstrate reliability in attendance and job performance.
• Work Environment Adaptability: Ability to effectively work in various environments, including warehouse, office, and outdoor settings, with the flexibility to adjust to changing conditions throughout the workday. (This can be done with or without reasonable accommodation.)
• Stamina: Ability to stand on your feet for at least two consecutive hours, maintaining focus and productivity during extended periods of standing work. (This can be done with or without reasonable accommodation.)

Required Qualifications:

• High school diploma, GED, or equivalent
• Working towards attaining a college degree
• Reliable transportation.

Benefits:

At Walters, we believe that our benefits should make a difference—to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees! 

 

Full-time employees are eligible for the following comprehensive benefit plan: 

• Health insurance (medical & dental only)*
• Basic Life &am