HUMAN SERVICES ANALYST - 64051151 1

Requisition No: 850925 

Agency: Department of Health

Working Title: HUMAN SERVICES ANALYST - 64051151 1

 Pay Plan: Career Service

Position Number: 64051151 

Salary:  $40,491.36 Annually 

Posting Closing Date: 04/25/2025 

Total Compensation Estimator Tool

                                                                                                       Human Services Analyst - Open Competetive

 

Your specific responsibilities

 

• Serves as Behavioral Health Referral Coordinator for the Health Care for the Homeless Program with responsibility to:
• Arrange referrals for behavioral health care services.
• Ensure timely and accurate collection and input of patient data.
• Monitor patient referrals for behavioral health care services and follow up on services that are overdue as appropriate.
• Provide behavioral health coordination services to referred patients in a timely manner by submitting referrals on a daily basis to the Provider.
• Coordinate patient follow up appointments as needed.
• Understand patient behavioral health care needs and effectively address those needs.
• Foster effective community partnerships to meet the behavioral health care needs of the patients.
• Serve as point of contact for behavioral health care partners.
• Copy, scan, and fax medical records and other documents.
• Maintain confidentiality of all records, patient interactions, and services according to HIPAA privacy policies
• Serves as backup to the Medical Referral Coordinator, with responsibility to:
  • Print records from HMS and scan into NextGen
  • Submit referral requests to Specialty Care department for authorization or extension
  • Contact patients when referral is authorized or denied
• Perform other related duties as assigned including emergency duty

 

Minimum-

• Access to reliable transportation
• Experience working in a medical clinic environment, including knowledge of medical terminology
• Three or more years of customer service experience
• One of more years of behavioral health experience

 

Preferred-

• Three or more years of data entry experience
• Experience working with the homeless population

 

Florida Department of Health Mission, Vision, and Values: