Senior Manager - Procurement Operations

About the Department 

The Finance, Insights & Enterprise Solutions department brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance, Insights & Enterprise Solutions works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?

 

The Position

This position supports the Senior Director of Procurement Operations, Digital Strategy & BI in managing simplification and streamlining of the Source-to-Pay process within Novo Nordisk Inc (NNI). The role is responsible for stakeholder management and optimizing stakeholder experience.  It collaborates closely with subject matter experts, SOP and process and system owners within NNI and Novo Nordisk A/S respectively to drive cross functional system and process improvements.  It is involved in seeking input from key stakeholders and peer organizations to understand pain points and drive outcomes aligned to benchmarked best practices.  It is responsible for research and implementation of a risk-based purchasing channel strategy anchored in category strategies. It identifies and drives optimal strategies that balance risk and agility in the contracting and ordering processes.  It develops and maintains cross-functional relationships internally and externally, leads an Operations team and manages daily process guidance for members.

 

Relationships

Reports to the Senior Director of Procurement Operations, Digital Strategy & BI.  Will interact with other Procurement leaders, locally and globally.  Has extensive interaction with all Line of Business (LOB) customer areas.  Develops a deep and collaborative relationship with key stakeholders and senior management within Finance, Legal, IT, Quality, Compliance and Product Safety.  Leads an Operations team comprising up to 4 members.

 

 

Essential Functions

• Process Leadership and Continuous Improvement:
  • Collaborates with the Operations Senior Leader on the development of the vision, strategic priorities, and roadmap for end-to-end Procurement operations including sourcing, contracting, purchasing and paying.
  • Leads procurement process execution based on KPIs, while delivering on the objectives of process agility, quality output, strong collaboration, and high productivity from team members.
  • Ensures the optimal utilization of the source to pay platform and attains mastery in knowledge of systems. 
  • Identifies and drives continuous improvement in process.  Utilizes data to make decisions on process improvements, measure process performance, etc.
• Stakeholder Relations and User Experience:
  • Cultivates and maintains strong relationships with stakeholders, including providing strategic advice, updates and reports, and gathering feedback.
  • Ensures the development, delivery and storage of high-quality communication and training resources related to policy, processes, technology, tools, and other process matters.
  • Leads organization change management for changes in policy, process, platform
• Issue Management:
  • Spots potential issues in the source to pay process and prevents them from occurring.
  • Prioritiz