Administrative Assistant - Williamsburg Corporate Office

Join Our Team at MasterCorp, Inc.!
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

POSITION OVERVIEW

The administrative assistant provides administrative support to the department by conducting research, preparing statistical reports, handling highly confidential information requests and performing clerical functions such as preparing correspondence, creating departmental reports, receiving visitors, arranging conference calls and scheduling meetings for their assigned department or leader.

OUR VALUES

Every Associate must demonstrate our values of: 

• INTEGRITY – We never compromise on our word.  We act with transparency – we are a trusted partner. 

• PRIDE – We are proud of our people, and they are proud to work for MasterCorp. 

• QUALITY – We do things the right way and strive to continuously improve.

• DEPENDABILITY – We keep our promises.  We are accountable for our actions.  We meet or beat our deadlines – you can count on us. 

• RESPECT – We value and appreciate every member of our team.  We treat each other as we wish to be treated ourselves.

COMPETENCIES REQUIRED

• Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives.
• Courage – Steps up to address difficult issues and says what needs to be said.
• Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations.
• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
• Drives Results – Consistently achieves results, even under tough circumstances.

• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.

• Cultivates Innovation – Creates new and better ways for the organization to be successful.
• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
• Drives Results – Consistently achieves results, even under tough circumstances.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist the department team as needed with any and all administrative duties. 

• Answer phone calls and direct calls to appropriate parties or take messages. 

• Screen visitors and determine whether they should be given access to specific individuals. Assists visitors with any other requests as needed. Other receptionist duties as assigned.

• Read and analyze incoming emails, memos, submissions and reports to determine their significance and plan their distribution. 

• Plan and organize on-site and/or virtual meetings. This includes handling all travel and meeting document preparations. 

• File and retrieve corporate documents, records and reports. 
• May support with pre-hiring and onboarding processes.

• May include coordinating high volume domestic and international travel arrangements for team including both commercial and private air travel. 
• Other duties as assigned.

EXPERIENCE AND EDUCATION

• High School Deploma
• 1-2 years experience

OTHER QUALIFICATIONS

• Excellent verbal and written communication skills
• Excellent time management
• Collaborates effectively with associates at all levels of the organization and clients when needed.
• Profficient in MS Office, Outlook, Word, Excel, PowerPoint, Internet Browswers, Workday, Microsoft Teams, Sharepoint, and other software applications.
• Ability to speak, read, and write in Spanish is strongly preferred to support our bilingual workplace in certain locations.

TRAVEL REQUIREMENTS

• Rarely – on average 5% of travel on a quarterly basis  

WORK ENVIRONMENT

This job operates in a profe