Associate Administrative Assistant - Social Services (Hybrid)

Job Posting End Date: February 20, 2025 at 11:59pm CST

Hiring range: $20.49 to $24.07 per hour. Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance!

In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 02/20/2025 in order to be considered.

Position Description

Supporting the community and providing services to Anoka County residents is just the beginning for the Social Services and Behavioral Health and Housing Department. Commitment to quality, person-driven and individualized services is our passion.

The Anoka County Community Social Services Department is recruiting for an Associate Administrative Assistant in the Disability and Aging Services (DAS) area. In this position, you will play a vital role in supporting the DAS team members by representing the department as the first point of contact. As an Associate Administrative Assistant, you will have the opportunity to assist members of the community as the initial connection to resources and programs, paperwork and applications, and questions related to services provided by the department.

This is a full-time, non-exempt, hybrid position. Interviews will take place the week of February 24th, 2025 for those selected to move forward in the hiring process

Pay & Benefits

• Starting Salary: $42,619 to $50,065 ($20.49 to $24.07 per hour).

• 2025 Anoka County Salary Schedule Grade 26: $42,619 to $57,512 ($20.49 to $27.12 per hour).

• 24 days of paid flexible time off and up to 12.5 paid holidays.

• Comprehensive insurance, including medical, dental, vision, flex benefits and more at  www.anokacountymn.gov/benefits.

• Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.

• Pension plan and other retirement investment options.

• Advancement/professional development opportunities

Work Location

• This position will work at Anoka County Government Center, located at 2100 3rd Ave, Anoka, MN 55303.

• This position may be eligible for flexible work arrangements, including hybrid work, with some days working remotely and some days working in the office.

• Expected work hours are Monday – Friday, 8:00 a.m. – 4:30 p.m.

Job Duties and Responsibilities
These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Associate Administrative Assistant.

• Be the first point of phone/email/fax for residents, professionals, and community members to learn more about services or direct to other county departments/community resources as requested.

• Utilize multiple electronic computer programs/platforms such as Outlook, Word/Excel/pdf, Webex, SSIS,  MMIS, RightFax, and others as needed and/or requested to research information, obtain, and convey information necessary for appropriate opening/closing of cases.

• Scan, copy, fax, email, and file all documents/forms necessary for unit and department.

• Create forms, minutes, notes, brochures, and other project requests.

• Assist other units and departments with administrative duties and act as back up coverage when requested.

• Attends and participates as a cooperative member of a diverse team in county meetings, trainings, and continuing education.

• Help to create community partnerships and attend community outreach/education events.

Qualifications and Requirements:

Minimum Knowledge, Skills, and Abilities Needed

• Requires a high school diploma.

Preferred Knowledge, Skills, and Abilities Needed

• Two years or more of full-time (2,080 annual hours) job-related experience in office support or customer service working in a call center or in a reception environment.

• Effectively, positively, and professionally communicate and interact with the public that have diverse life experiences.

• Computer skills, such as Microsoft Word, Excel, and Outlook.

• Maintain confidentiality and comply with federal, state, and cou