Associate Director of Sale

Associate Director of Sales

Let’s start off with the most important part-what’s in it for you:

The Perks
*Eligibility of perks is dependent upon job status
• Salary Range: $80,000 - $85,000 DOE
• Cellphone Allowance
• Incentive Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)


Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:
Department Overview:
• Collaborates annually on the preparation of internal prework, group strategic plans, and departmental revenue and expense budgets, aligning closely with the General Manager and Director of Sales to achieve overall property goals.
• Assists in the creation of departmental objectives, team deployment strategies, production goals, and individual performance targets.
• Proactive selling efforts on an individual basis and in support of the sales team to achieve activity goals and revenue goals.
• Keen focus on business travel market segment growth, along with support of the group segment and overall sales production.
• Take lead on promotional trade shows and offsite industry events on behalf of the team.
• Conducts industry research and property data analysis to forecast future business volume effectively.
• Possesses proficiency in contractual language and agreements.
• Ensures the department adheres to accounting standards, including deposits, direct billing, and pre-payments.
• In the absence of the Director, provides weekly updates on prospecting, inquiries, and activities.
• When designated, reports monthly achievements, ensuring financial accuracy across P&L, sales and event platforms, and deposits/accounts receivable.
• Upholds departmental standards and implements management systems, including the administration of sales and event platforms.
• Supports sales initiatives, including outreach, negotiations, contract reviews, planning, and service delivery.
• Actively participates in industry associations.
• Develops and maintains positive working relationships and open communication across all departments.

Training and Mentoring:
• Mentors, coaches, and trains departmental team members to ensure comprehensive competency in all relevant areas.
• Collaborates to create a monthly training program for the department.
• When necessary, implements corrective actions and provides constructive feedback in a respectful manner.

Individual Responsibilities:
• Achieves departmental goals and objectives.
• Contributes to revenue growth across assigned segments at a higher level.
• Engages in client relationship building, including new business development and networking.
• Meets prospecting and sales activity targets.
• Responds to incoming RFPs (Requests for Proposals) within 24 hours.
• Skilled in client negotiations, closing techniques, and contractual language comprehension.
• Responsible for revenue forecasting.
• Cultivates and maintains positive working relationships and open communication with all stakeholders.
• Must adhere to Columbia Hospitality Policies and Procedures.

Additional job functions may be assigned based on the property’s business needs as determined by the General Manager