VP, Tech & Ops Governance Engagement Leader

Job Description:

Role Summary/Purpose:

The VP, Tech & Ops Governance Engagement Leader is responsible for leading efforts to maintain Technology & Operations teams’ readiness for internal and external reviews/audits, including identifying risks need to be addressed through readiness assessments, as well as coordinating and execute various Tech&Ops governance forums.

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To excel in this position, you will need excellent problem-solving skills, attention to details, strategic thinking, understanding of governance framework and familiarity with regulatory expectations, as well as strong communication skills, including executive level communication.

Essential Responsibilities:

• Act as the primary contact for and provide Tech&Ops senior leadership team regular updates on Regulatory and Audit topics, risk trends, and themes

• Leading a team of three (3) motivated staff and execute efforts to maintain Tech & Ops teams’ readiness for internal and external reviews/audits, including

  • Identify key regulatory and audit focus areas and work with teams to prepare for reviews

  • Conduct regulatory exam and internal audit readiness assessments, identify areas of risks to be addressed, and deliver formal written report out to stakeholders, as well as report final outcome to senior leaders

  • Manage Tech&Ops banking regulatory agencies’ exams

  • Coordinate MRA remediation, including gathering and implementing best practices in MRA closure

  • Manage Tech&Ops Audit and risk reviews through building effective working relationship with Audit team and provide timely escalation

  • Coordinate with relevant teams to prepare for Tech&Ops continuous monitoring meetings with the banking regulators

  • Coordinate response for banking regulatory agencies’ requests/surveys  

• Responsible for coordination and execution of governance forums within Tech&Ops function, as well as providing feedback on material presented to various management committees and Board committees to ensure the material is senior management and/or Board ready

  • Promote transparency in information flow to support effective management decision making through guiding Tech & Ops teams on governance forum structure, reporting cadence, and risk escalation path

  • Manage two governance forums led by Tech&Ops governance team

  • Work with committee administrators to prepare/gather material for relevant management level committees where Tech&Ops topics are presented (e.g. ITSC, TRSC, CSC, ORSC)

• Perform other duties and/or special projects as assigned. 

Qualifications/Requirements:

• Bachelor’s degree and minimum 10 years of  1st Line of Defense (1LOD) risk management,  IT Risk, Operational Risk, Audit or Compliance experience OR in lieu of a degree, High School Diploma/G.E.D. and minimum 15 years of 1st Line of Defense (1LOD) risk management,  IT Risk, Operational Risk, Audit or Compliance experience

• Experience Managing Direct Reports

• Proven experience in conducting risk assessment and deliver results in written report out and senior management presentation

• Ability to quickly grasp complex topics and transform information into digestible format appropriate for the intended audience

• Ability to engage with and influence individuals at various level of the organization, across functions

• Knowledge in organization governance framework and practices

• Understanding of regulatory expectations and ability to explain concepts to others to educate/provide value to broader organization

• Communication and interpersonal skills for effective collaboration.

• Presentation skills with a demonstrated business presence while interacting with senior business executives

• Experience and demonstrated track record for providing consultancy and assurance services for Technology, Operations strategy, policies and governance

Desired Characteristics:

• Strong knowledge in organization governance framework and practices

• Strong communication and interpersonal skills for effective collaboration.

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