TECHNICAL RECORDS SPECIALIST (Community Council of Idaho) Caldwell

Reports to: Grants Specialist             Status: Non-Exempt / Hourly

Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

• Review client intake applications to determine eligibility
• Establish new client files
• Provide receptionist support:
  • Word processing
  • data processing and input
  • copying
  • filing
  • take and forward phone and electronic inquiries
  • greet walk-in visitors
  • provide information
  • refer inquiries to proper recipients
  • Prepare, receive, and route incoming/outgoing correspondence, mail, and letters
• Process bills, payment requests, and related financial docs
• Order supplies and materials
• Translate for non-English speaking clients
• Translate records, reports, letters, and related documents
• Knowledge of English grammar, spelling, punctuation, and composition
• Knowledge of basic bookkeeping practices and procedures
• Manage multiple priorities, meet tight deadlines, and pay close attention to detail, and remain calm under pressure
• Maintain standards of confidentiality of CC Idaho clients and records
• Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices

Qualifications                                                 

Required

• High School Diploma or GED
• Ability to read, speak, and write in both English/Spanish in a business setting
• Ability to operate standard office equipment and be proficient in Microsoft Office applications
• Current driver's license and proof of auto insurance
• Must pass a background check

Preferred

• Three to six months’ clerical experience
• Negotiation and mediation skills

Required Physical Demands

• Frequently required to stand, walk, sit, stoop, kneel, crouch, and/or crawl; to reach with hands and arms; to climb or balance; and smell
• Must be able to lift and/or move up to 25 pounds

Work Environment

Work in an office or classroom setting; may be exposed to electrical shock and fumes or airborne particles; the work may be stressful; the noise level is moderate to elevated

BENEFITS:

“CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement."

For detail Benefit plan please visit:                 https://communitycouncilofidaho.org/apply-today/

Health Benefits

• Medical benefits
• Dental benefits