Raging Waters Los Angeles - Emergency Medical Technician Senior Supervisor

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

We are currently looking for a:

 

Raging Waters Los Angeles - Emergency Medical Technician Senior Supervisor

Roles & Responsibilities:

 

EMT Supervisors/HSE Senior Supervisor in the coordination of the park's overall safety, and EMS Response. Ensuring compliance with all local, state, federal standards and all policies/procedures established by Palace/PQR. Leads will continuously exemplify quality leadership for the EMS/safety team and provide oversight and accountability. Additional responsibilities include assisting in emergency situations and assisting in the oversight of the seasonal safety department team members and daily operation.

Seasonal Position: Emergency Medical Technician Senior Supervisor

The pay rate for this position is $24.50/hour

Tentative Start Date: February 2025
 

Supervisory Duties:

· Supervise the daily operations of the EMT, First Aid and/or Safety teams, along with any other assigned departments

· Lead by example, attitude, and as a representation of Raging Waters Los Angeles core values

· Act as an approachable mentor and coach to all assigned team members

· Become knowledgeable of performing the essential duties of all EMT positions and backfill these positions when needed

· Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.

· Ensure that all required meal and other breaks are being given in accordance with California law

· Ensure daily sign-in sheets are completed and submitted each day

· Assist with team scheduling and timekeeping activities

Departmental Duties:

· Exemplify and maintain the Total Safety culture and work ethic set by the leadership team

· Maintain SOPs and local protocols

· Assist with accident investigations of guest and employee incidents, as needed.

· Maintain First Aid, Injury & HSE files and ensuring accurate documentation while upholding confidentiality

· Provide quality patient care and emergency medical treatment to individuals of all ages in the pre-hospital setting, as per scope of practice by State law and by Medical Director approved protocols

· Respond to emergency and non-emergency calls to provide efficient and immediate care to critically ill and injured persons

· Determine the nature of the illness or injury and administer treatment decisions based on appropriate protocols, techniques, resources, and equipment available to treat the illness or injury

· Examine and evaluate patients to determine necessary care

· Maintain accurate documentation for patient care and condition, for all emergency medical treatments provided

· Ensure EMS call and treatment documentation is sent to the appropriate receiving hospital/medical facility

· Communicate with other healthcare team members to ensure continuity of care and coordination of services

· Assist with routine maintenance, inventory, cleanliness, and readiness of First Aid Office; inspect other equipment for functionality and keeps the office organized.

· Maintain a safe, clean and well stocked environment for patients

· Understand and comply with safety and infection control procedures

· Maintain composure under high pressure and emergency situations and delegate as necessary while maintaining communications with Park management

· Assist in maintaining OSHA compliance and documentation in all related areas.

· Oversee and perform inspections at various Park sites to verify compliance with Park safety standards

· Maintain patient confidentiality and perform all care with respect for patient rights

· All other duties assigned by leadership

Education & Experience:

· High School diploma, GED, or equivale