Creative Services Manager (Marketing)

Job Details

Level: ManagementJob Location: SEA - Seattle, WA 98108Position Type: Full TimeSalary Range: $95,000.00 - $115,000.00 SalaryJob Shift: Day

Since 1995, National Products Inc., the creator of RAM® Mounts, has been the leader in premium mounting solutions for high-vibration environments. Our products are trusted by the most demanding industries—from powersports and automotive enthusiasts to law enforcement, fleet managers, and off-road adventurers. We design and manufacture rugged, versatile mounts for phones, tablets, GPS units, cameras, radios, and more—keeping critical gear secure in any environment. Proudly Made in the USA, our products come with a lifetime warranty, delivering unmatched reliability and performance.

Job Summary:

The Creative Services Manager leads the execution, quality, and delivery of all creative assets across B2B and B2C marketing efforts. This role manages the in-house creative function, ensuring brand consistency, operational efficiency, and high-impact creative that supports enterprise sales, e-commerce, product launches, and channel marketing.

Key Duties & Responsibilities:

• Lead and manage internal marketing creative resources
• Oversee creative development for product launches, campaigns, web, and social
• Oversee product imagery, diagrams, instructions, and technical marketing materials
• Act as the guardian of brand identity, voice, and visual standards
• Ensure consistent brand representation across enterprise marketing, consumer channels, sales enablement, trade shows, and packaging
• Translate marketing and business objectives into clear creative direction
• Own the creative intake, prioritization, timelines, approvals, and revision process
• Balance competing B2B and B2C priorities
• Continuously improve creative processes for speed, quality, and scalability
• Work closely with Engineering, Product, and Manufacturing teams
• Ensure technical accuracy and effective product storytelling

Required Skills & Experience:

• 6+ years of experience in creative services, brand, or marketing roles
• 2+ years of experience managing in-house creative teams and/or external agencies
• Strong understanding of both B2B enterprise and B2C consumer marketing needs
• Proven ability to translate business and marketing objectives into effective creative direction
• Experience supporting physical products, preferably in manufacturing, hardware, industrial, or technical environments
• Strong project and workflow management skills with the ability to balance multiple priorities and deadlines
• Excellent communication skills with the ability to collaborate cross-functionally with Marketing, Sales, Product, and Manufacturing teams
• Strong creative judgment with a high bar for quality, brand consistency, and detail

Technical & Creative Competencies:

• Working knowledge of design, copy, photography, and video production processes
• Familiarity with Adobe Creative Suite or equivalent creative tools
• Understanding of performance-based creative optimization across digital and e-commerce channels

Experience managing creative production for:

• Digital advertising and social media
• Websites and e-commerce platforms
• Sales enablement and enterprise collateral
• Trade shows, events, and experiential marketing
• Packaging and product documentation

Leadership & Operational Skills:

• Ability to lead, mentor, and provide constructive feedback to creative team members
• Strong organizational skills with an operational mindset