Sr. Oracle Solution Analyst (Procurement and Planning)

JOB SUMMARY:

The Sr. Oracle Solution Analyst (OSA) possesses and demonstrates technical knowledge of the Oracle R12 e-Business Suite applications and instance environment(s) for the Procurement and Planning areas. The OSA interprets business processes and information requirements and manages the technical configuration and deployment process within the Oracle instances to enable business capabilities. The primary objective for this position is to implement solutions in compliance with technical standards and to maximize information value delivered from the Oracle environment while managing ongoing adoption, ordinary instance dynamics and strategic changes in the business’s operating model.

Using their in depth knowledge and experience this person is able to resolve complex problems that do not have routine solutions.  They are capable of working independently with minimal supervision and can lead large projects.  This person is recognized as providing best practices and quality control within the team.

This position will be based onsite at our Westerville, OH - HQ office location.

Responsibilities:

• Provides Oracle technical guidance to the Procurement and Planning functions of the business
• Provides technical guidance as delegated by the Manager, Business Analysis
• Manages large projects
• Provides business analysis skills to develop and/or recommend new processes and procedures
• Meeting(s) with relevant operating company functional managers, subject matter expert (SMEs) to determine new functionality or enhancements that may be required, and translating those requests into business requirements.
• Documents, organizes and maintains a published reference of relevant applications information for all related business systems
• Provides quality assurance and testing as needed
• Promotes and participates in the project management methodology
• IT point of contact for Oracle system requirements, configurations, and issues.  Assess, prioritize, and enlist appropriate resources to support requirements and issues, and facilitates entry of project requests into the IT Project Life Cycle (ITPLC)
• Interprets and translates business process requirements into Oracle capability, effectively and rapidly, assuring continuity with instance setups and compliance with standards
• Collaborates with the Business in order to:
  • Implement data standards and provide technical requirements to enable compliance
  • Facilitate and mediate optimal setup requirements for business process design
  • Assist in ongoing development of KPI measurements
• Drives documentation, escalation and resolution of instance constraints, technical problems or availability issues (e.g. errant configurations bugs, table sizing, indexing) 
• Manages control, priority and hierarchy of application settings, application updates and mass data updates
• Participates in User Acceptance Testing and user training

Additional Responsibilities:

• Engage external resources (IT consultants) and provide understanding of the Vertiv operating model, the Oracle rollout plan, organizational structure and processes, as well as the business unit structures.  Assist in making these resources most productive by this engagement.
• Strives to meet IT service levels through appropriate and timely action on IT Project Life Cycle process initiation, requirements collection, help desk case resolution, post-test remediation and post-change education of end users 
• Strives to meet project progression and status reporting through appropriate and timely action on project tasks and project portfolio updates
• Understands and documents processes as needed 
• Able to configure the system(s)  and/or develops systems to support initial implementations and subsequent process optimization efforts.
• Ability to synthesize high-level concepts surrounding new work requests into a set of business requirements
• Ability to effectively present information and training in one-on-one and group situations to customers, clients, and other members of the organization
• Ability to lead requirements-gathering sessions with relevant business members
• Works with IT team members to develop solutions and ensure systems meet the needs of the global organization in terms of functionality and quality.
• Provides support to business associates on systems use as needed.
• Establishes self as a trusted advisor and thought leader to the business teams

Interactions:

• Engagement and partnership with functional business partners and associates
• Close collaboration with peer Oracle Sol