Senior Yardi Systems Analyst

Realty Income aims to be a globally recognized leader in the S&P 100, committed to creating long-term value for all stakeholders. These stakeholders include our dedicated team members, who embody our purpose: building enduring relationships and brighter financial futures. This guiding principle serves as a beacon for our team, influencing every action we take.  

Realty Income’s employees consistently invest their time, commitment, and dedication into the company, and in turn, they receive investment returns in the form of purpose, belonging, and opportunities for advancement.    

Realty Income is committed to best-in-class corporate responsibility practices through environmental initiatives, governance programs, and community outreach projects. From the boardroom to the breakroom, our team members make a difference every day.   

Position Overview:

The Senior Systems Analyst (Yardi) will be the subject matter expert for Yardi and work with end users to understand requirements and develop solutions using a variety of tools and techniques. This will include application administration, custom query and report creation, end-user support, training, troubleshooting, and documenting business processes and procedures.

Key Responsibilities: 

Yardi Administration & Support

• Troubleshoot Yardi application issues and escalate to senior staff or vendors when necessary.
• Provide frontline support for tier 1 and 2 support requests via our helpdesk system related to Yardi and Yardi integrations.
• Manage user accounts, permissions, and licensing requirements, adhering to SOX audit controls and defined access request/new hire provisioning processes.
• Monitor system stability to ensure a high level of reliability and provide technical guidance to identify system deficiencies and implement corrective actions.
• Analyze application feature requests and propose solutions with both customers and vendors.
• Assist in coordinating Yardi enhancements, upgrades, patches, and testing according to established change management processes.
• Notify management of project risks and impediments and collaborate with team members to meet project goals and timelines.
• Create ad-hoc queries and reports based on business reporting requirements.
• Administer various Yardi products such as YardiOne, Elevate, and Voyager, ensuring proper setup and integration.

Technical Expertise

• Apply your experience in supporting Yardi or other ERP systems to decipher errors and find solutions.
• Use in-depth knowledge and skills in Microsoft SQL Server, and relative systems to perform a full range of SQL queries.
• Applying Yardi schema knowledge and SQL skills, to create SQL packages to fix Yardi data discrepancies.
• Using your understanding of ERP systems to create & modify tables, views, and reports as needed.
• Familiarity with Yardi YSR Reporting is a plus

Qualifications:

• Solid foundational knowledge and experience in Information Technology applications and business analysis principles and practices. We would typically expect at least 5 years in roles of increasing responsibility.
• Demonstrated Yardi systems experience in a professional environment.
• Experience with Microsoft SQL queries.
• Demonstrated ability to lead solutions that solve business problems and influence team approaches.
• Experience planning and managing the implementation of system changes.
• In-depth knowledge of Microsoft Office Suite software.

Preferred:

• Yardi report writing and schema knowledge.
• Experience implementing and supporting international expansion within the Yardi platform.
• ERP system implementation and support.
• Experience in the Commercial Real Estate or Real Estate Investment Trust (REIT) industry.
• Familiarity with SaaS integrations and SharePoint Online.
• ITIL or PMP certification.
• Bachelor’s degree in Management Information Systems, Business Administration, or a related field.

What you will get in return:

The base salary for this role is in the range of $108,195 - $165,238.

This role may be classified as exempt or non-exempt, depending on the candidate’s experience, salary level, and applicable