Job Summary: Provides investigative support to the District Asset Protection Safety Manager (DAPSM) and Asset Protection Safety Managers (APSM) by leading and resolving internal, external, and safety investigations across NEX Stores, Distribution Centers, and NHG locations within the assigned area of responsibility as designated by DAPSM.

Duties and Responsibilities:

-  Works under the general supervision of the assigned DAPSM and works closely with APSMs within assigned areas of responsibility.  

-  Conducts and supports internal, external, Organized Retail Crime (ORC), vendor/contractor, mishap and safety, workplace violence, unethical conduct, and other assigned investigations in accordance with NEXCOM and Code S - Asset Protection/Safety (APS) policies and protocols.

-  Conducts or assists with authorized surveillance activities, including overnight surveillance, covert camera installations, and investigative interviews of associates, vendors, and contractors.

-  Prepares, documents, and maintains complete investigative case files, ensuring investigations are conducted professionally and in compliance with APS standards, procedures, and regulatory requirements.

-  Testifies in court and/or legal proceedings as required.

-  Analyzes investigative outcomes and recommends improvements to APS programs, controls, and technologies (e.g., physical security, CCTV, EAS, alarm systems) to reduce total loss and enhance operational effectiveness.

-  Assists DAPSMs and APSMs in identifying causes of inventory shrinkage and total loss and supports the implementation of corrective and preventive control measures.

-  Participates in fiscal year store inventories, including preparation, execution, reconciliation, and reporting of irregularities to appropriate leadership, as warranted.

-  Utilizes Point of Sales (POS) exception reporting tools, APS case management systems, and other enterprise systems to detect, investigate, and mitigate loss, safety, and compliance issues impacting profitability.

-  Establishes and maintains effective working relationships with Corporate, District, and Store Operations leadership, APS counterparts, and law enforcement partners (command, base, federal, and local).

-  Supports APS efforts within the assigned areas of responsibility, including administration of NAVOSH and Fire Prevention Programs, to ensure a safe and secure environment for associates, patrons, and guests.

-  Delivers or assists with APS training and awareness programs and ensures mishap investigations and safety deficiencies are documented in compliance with NEXCOMINST 5102 and the Risk Management Information System (RMI).

PHYSICAL REQUIREMENTS

-  Regularly works in an office environment, watching Closed Circuit Television (CCTV) or wor