Senior Manager, Credit Underwriting

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

Rippling is seeking an experienced and strategic Senior Manager to lead our Credit Underwriting team. This role will be pivotal in shaping the credit underwriting operations for our diverse range of financial products, including Corporate Card, Employer of Record, Payroll, Bill Pay, and more. The ideal candidate will be a seasoned leader with a strong background in credit underwriting, operational excellence, and cross-functional collaboration.

What you will do

• Leadership and Team Management:
• • Lead and mentor a team of 3-5 credit underwriting professionals (and growing), fostering a culture of high performance and continuous improvement.
  • Set clear objectives and key results (OKRs) for the team, ensuring alignment with Rippling’s strategic goals.
  • Provide ongoing coaching and development opportunities to enhance the skills and capabilities of the team.
• Operational Strategy and Execution:
• • Develop and implement comprehensive underwriting procedures tailored to Rippling’s product suite.
  • Oversee the credit evaluation process, ensuring rigorous analysis and sound decision-making practices.
  • Enforce approval empowerment thresholds on credit evaluations, including reviewing escalations from team members and presenting further escalations to senior management.
  • Monitor and optimize underwriting workflows to ensure efficiency and scalability.
• Cross-Functional Collaboration:
• • Partner closely with Product, Sales, and other risk teams to align underwriting strategies with product development and market demands.
  • Serve as a key liaison between the underwriting team and other departments, facilitating seamless communication and collaboration.
  • Drive initiatives to enhance the integration of credit underwriting processes within Rippling’s broader operational ecosystem.
• Data-Driven Decision Making:
• • Utilize data analytics to track underwriting performance, identify trends, and inform strategic decisions.
  • Partner with Risk Strategy and Data Science to develop metrics and reporting systems to monitor credit risk and underwriting effectiveness.
• Risk Management:
• • Establish and maintain robust risk management practices to safeguard Rippling’s financial products.
  • Ensure compliance with all relevant regulatory requirements and industry best practices.

What you will need

• Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent advanced degree preferred.
• 7+ years of experience in credit underwriting, with a minimum of 3 years in a managerial role.
• Deep expertise in financial statement analysis and understanding of commercial credit products
• Experience extending and managing credit to small and medium-sized businesses across a range of industries and financial products
• Demonstrated ability to lead and develop high-performing teams.
• Strong analytical skills with a track record of data-driven decisio