Catering and Conference Services Manager

 

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

 

Job Summary: 

The Catering and Conference Services Manager is the primary Resort contact for definite group/catering bookings, with a focus on weddings and social events. This position is for Seven Springs Mountain Resort, and will require an in person presence 2+ days per week.

  

Job Specifications:    

• Starting Wage: $47,840.00 - $69,078.89    

• Employment Type: Year Round   

• Shift Type: Full Time hours available  

• Minimum Age: At least 18 years of age   

• Housing Availability: No   

  

Job Responsibilities: 

• Plan all aspects of bookings and events with a heavy emphasis on weddings and social events 

• Maximize revenue for all Resort Lines of Business through strong product knowledge and upselling techniques. 

• Respond to inquiries and bookings as assigned. 

• Assure timely collection of deposits, including final deposit based on estimated spend. 

• Securing final payment per contract terms 

• Reconciling the actual financial results in the Delphi FDC (or OESM) booking per SOP. 

• Monitor all activity on the Group Master Account. Assure all charges are accurate and approved by the client. 

• Strive for accurate forecasting throughout the life of the booking based on information shared and historic notes (if available) 

• Assure risk management policies are followed 

• Obtain Insurance documents from clients and vendors as required 

• Adhere to Resort Safety SOPs. 

• Prepare reports as assigned. 

• Plan internal meetings/events as assigned. 

• Adhere to all Salesforce/Delphi and/or OESM SOPs. 

• Responsibilities will require working some nights, weekends and holiday periods. 

• Responsible for on-site coverage including 2+ days in-office, based on business levels. 

• Maintain integrity with internal and external stakeholders. 

• Position may be responsible for planning events for multiple Vail Resorts Destinations 

 

Job Requirement: 

• College Degree Preferred Work Experience: 

• 2 Years Conference Services or Event Planning Experience, Wedding 

• Coordination Experience is preferred Supervisory Experience: 

• State and local requirements for Food and Alcohol Service Computer Skills: 

• Delphi FDC/Salesforce Experience, Opera OESM Experience, Social Tables, Smartsheet, Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, Teams 

• Creative and Solution Oriented 

 

Preferred Skills: 

• Strong, effective and timely verbal and written communications skills 

• Good listening abilities 

• Attention to detail 

• Positive attitude 

• Flexible work schedule 

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