Workplace Strategy & Site Operations Manager

About Us 

At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.

Distributed by design, in-person with intent. We believe in attracting and empowering the best talent regardless of location, fostering a culture of trust, collaboration, and high performance. While our team operates globally, we strategically invest in meaningful in-person connections and ensure our physical touchpoints reflect our values and support our people.

The Role

The Manager, Workplace Strategy & Site Operations will play a pivotal role in optimizing our distributed work model by leading our real estate strategy and supporting our global team's physical environment needs. This individual will be responsible for strategically evaluating, planning, and managing physical spaces for intentional company gatherings, flexible co-working solutions, and employee home office support. This role is crucial in ensuring that our physical interactions are impactful, efficient, and align with our remote-first philosophy and company culture.

Responsibilities:

• Real Estate Strategy & Planning
  • Develop and execute a comprehensive real estate strategy for a predominantly remote-first organization, while also addressing the unique needs of our hybrid team in Mexico City.
  • Conduct market research to identify optimal locations and venues for strategic in-person gatherings and flexible workspace options across various geographies (US, Mexico, DR, Ukraine, etc.).
  • Perform financial analysis and cost-benefit assessments for all physical space investments, ensuring alignment with budget and business objectives.
• In-Person Gathering Management
  • Lead the end-to-end planning and execution of company-wide summits, leadership offsites, and key team gatherings, from venue sourcing and contract negotiation to logistical coordination (travel, accommodation, catering, A/V).
  • Collaborate with internal stakeholders (e.g., People & Culture, Leadership, IT) to ensure gathering objectives (strategic planning, intensive collaboration, team building, innovation, learning) are met through intentional physical experiences.
• Distributed Workplace Support
  • Manage and optimize programs for employee home office support, including equipment stipends, ergonomic guidance, and tech setup coordination.
  • Evaluate and recommend flexible co-working solutions or short-term "pop-up" office spaces in high-density employee regions.
• Vendor & Relationship Management
  • Build and maintain strong relationships with external vendors, including co-working providers, real estate brokers, event management companies, and furniture/equipment suppliers.
  • Negotiate contracts and manage vendor performance to ensure high-quality, cost-effective services.
• Budget & Operations Management
  • Manage and track the budget for all physical workplace initiatives, events, and related employee programs.
  • Develop and maintain clear policies and guidelines related to travel, expenses, and physical workplace usage for a distributed team.
• Compliance & Risk Mitigation
  • Ensure compliance with local regulations, safety standards, and insurance requirements for all utilized physical spaces and events.
  • Identify and mitigate risks associated with physical gatherings and distributed workplace setups.

Desired Skills & Experience: 

• Bachelor's degree in Business Administration, Operations, Hospitality Management, Facilities Management, or a related field.
• 7 plus years of experience in real estate strategy, workplace management, event planning, or facilities management within a remote-first or highly distributed organization.
• Proven experience in managing complex projects, including multi-location event planning and vendor management.
• Strong financial acumen with experience in budget management, cost analysis, and contract negotiation.
• Excellent interpersonal, communication, and negotiation skills, with the ability to build strong