Customer Training Specialist

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

 

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

 

Primary Location: United States (US) - Illinois  - Coal Valley  
Function: Marketing / Sales
Title: Customer Training Specialist - 105311 
Onsite/Remote:Onsite Position

 

  

This position is eligible for a flexible work schedule arrangement at the present time. The arrangement may be delayed for training or other job acclimation purposes and remains subject to change. 

Your Responsibilities

 

As a Customer Training Specialist, for John Deere Construction & Forestry, located in Coal Valley, IL, you will develop and deliver various virtual and in person training programs to end use heavy equipment operators as well as to channel partners and company personnel. You will play a pivotal role in building the skill of our customers, enabling them to maximize the investments they have in their equipment and technology. Additionally, you will:

 

• Provide effective safety, operation, and application training of John Deere construction equipment to our valued customers via online and/or in person offerings
• Support various training events for internal and external groups held at our demonstration/training facility
• Assist with management of demo fleet of equipment used at demo/training facilities
• Assist with maintenance of training facilities and grounds
• Support various industry trade shows

 

VISA Sponsorship is NOT Available for this position

 

What Skills You Need

 

• Knowledge and understanding of heavy construction, earthmoving, and/or roadbuilding equipment machine forms, systems, applications, and solutions
• Ability to work effectively and collaboratively with customers, dealers, and colleagues
• 8 or more years of heavy construction equipment operator experience and skill within earthmoving or roadbuilding applications
• Ability and willingness to travel up to 75%

 

What Makes You Stand Out

 

• Understanding of construction/contractor customer businesses, pain points, challenges, and applications
• Expert level understanding of earthmoving and/or roadbuilding methods and processes as used in the industry
• Experience in classroom or on-site training, teaching, and/or presenting
• Ability to gain knowledge and skill in operating advanced or new machine forms with the latest technology
• Machine operation experience with grade control systems

Education

 

Ideally you will have a degree or equivalent related work experience in the following:

 

• Machine application knowledge and operating experience will be the primary considerations for this position.
• An associate or bachelor’s degree in any of the following will enhance the candidate’s ability to be successful: Construction/Architecture/Civil Engineering, Construction Management, Business/Management, Engineering/Technology. Marketing discipline

 

 

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:

• Flexible work arrangements
• Highly competitive base pay and performance bonuses
• Savings & Retirement benefits (401K and Defined Contribution)
• Healthcare benefits with a generous company contribution in the Health Savings Account
• Adoption assistance
• Employee Assistance Programs
• Tuition assistance
• Fitness subsidies and on-site gyms at specific Deere locations
• Charitable contribution match
• Employee Purc