Corporate Challenge - Product Delivery Manager, Vice President

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in the Corporate Challenge team, you will work to enhance and optimize the way products are delivered to customers.  As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.  You will be pivotal in crafting solutions and streamlining processes to enable successful, timely implementations. Your work ensures products are delivered efficiently and effectively, bolstering the team's success. Innovate in product delivery by creating solutions that improve customer experiences. Lead thorough processes, manage dependencies, and collaborate with stakeholders as a key member of a forward-thinking team.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Develop and maintain quarterly roadmaps and summaries to ensure alignment with strategic goals and provide a clear vision for product delivery.
• Ensure all product delivery processes adhere to internal compliance standards, conducting regular reviews to measure adherence to compliance requirements, documenting findings, and implementing course correction actions as necessary
• Evaluate and enhance delivery and release readiness processes and decision-making frameworks to recommend improvements that streamline operations and optimize team performance
• Execute go-live and implementation activities, including readiness checklists and production verification tests
• Act as a key liaison with Customer Acquisition and Marketing Platforms (CAMP) Agility Lead
• Partner with technology lead to plan sprints and stay on track with the roadmap

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrate ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Be flexible and adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results-driven environment
• Proven stakeholder management skills working across product, technology, agility, design, and data teams to develop robust and timely product delivery plans and execution mechanisms within an agile framework
• Have strong expertise and experience in working within an agile product delivery lifecycle
• Proven ability to anticipate needs and issues related to product development and production support and create mitigation plans
• Ability to create and present business value vs. cost trade-off analysis to key stakeholders
• Ability to influence across functional areas to assure alignment of resources toward the product roadmap

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Possess a strong understanding of the product development lifecycle, design principles, and data analytics
• Skillfully prioritize and manage multiple projects simultaneously, demonstrating experience in complex, matrixed organizations
• Display expertise in user-centric design, defining user stories with clear acceptance criteria, and translating insights in