Director, Corporate Alliance

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid) minimum $50,000 - maximum $250,000 (1x annual salary)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The Director, Corporate Alliance is responsible for managing the Corporate Alliance team, supporting employer partnership relationships, and sustaining and improving the overall Corporate Alliance contribution each cohort.

What You’ll Do:

• Develop, determine strategy for and lead a group of Corporate Alliance Managers that manage teams of Corporate Alliance Representatives, including overseeing performance management and team member development.
• Develop and deploy a strategy for coordination between the core Career Services production teams and the Corporate Alliance team to ensure that partner requisitions are being filled in a timely manner.
• Oversee collaboration of the Corporate Alliance Account Managers and corporate partners to ensure the sustained growth and success of partnerships. This includes facilitating a continuous stream of graduates applying to and getting hired by partners.
• Proactively identify and understand the expectations and needs of corporate partners and clearly communicate these expectations to all Career Services stakeholders.
• Oversee team productivity by ensuring call monitoring expectations are upheld and real time coaching on the job is being executed.
• Ensure management of graduate population outreach and follow-up.
• Lead with Care: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate/maintain a positive work culture.
• Perform other duties as assigned.

Career Level Expectations:

• Typically manages multiple teams or a department.
• Requires a high degree of responsibility for resources, and frequently influences business decisions made by functional leadership.
• Owns short to mid-term (1-3 years) strategy, execution, and operational direction for multiple teams which directly impact the achievement of overall functional results.
• Problems faced are frequently complex and require extensive investigation and analysis in collaboration with others.
• Requires ability to influence others to accept practices and approaches and ability to communicate with executive leadership.
• Desire for growth and professional development.

Required Skills/Experience:

• Management experience required.
• Excellent interpersonal, influencing, and presentation skills required.
• History of developing constructive and cooperative working relationships with others and maintaining them over time.
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• 3-5 years leading multiple teams through multiple leaders.
• 5 years of experience in account management, partnership development, or similar role.
• Experience managing teams in high volume staffing, recruiting, or BPO space.
• Experience working in ABHES-accredited schools.
• Any degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams, and CRM platforms.

Compliance: 

• Demonstrate knowledge of, and carefully follow all applicable state laws and rules, federal and state