Senior Team Leader - Customer Development

Senior Team Leader - Customer Development

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

The Senior Team Leader will lead and contribute to achievement of business and department objectives through coordination and development of sales strategies and tactics with customers, ensuring implementation of established Integrated Customer Business Plans.  Provide leadership and inspire team members to advance in performance, ensuring prestige high level results. Build talent and collaborate with other sales leaders and customers to capture best practices.

In this role, you will:

• Builds an assertive, proactive, results-oriented team that is passionate about winning through teamwork. Identifies and hires top-tier talent; maximizes team member effectiveness by providing ongoing coaching and feedback; creates opportunities for growth and development. 

• Understand marketing place dynamics in class trade customer strategies.

• Create a respectful environment among team members, motivate improvement of individual and team contributions to achieve desired business results.

• Strategically organize and develop quarterly and annual plans to drive weekly and monthly prioritizations of key development activities and projects to achieve superior management of business operations. Arrange meetings with customer executives.

• Support teams in development and implementation of effective sales merchandising plans, utilizing customer and market data, business planner and KPIs to maximize contribution to achieve volume, distribution and supply chain objectives.

• Analyze and interpret customer trends and demographic data. Project short-term forecasts out 3-5 years to ensure K-Cs action plans meet future demands.

• Completely understand financial position when conducting business and operations planning at all times. Facilitate reconciliation throughout the period of development. In a timely manner, determine shortages, gaps and coverage by customer plans.

• Develop and maintain sustainable business relationships with key customers. Understand roles in customer strategy and decision-making processes. Establish and develop contacts with customer executives and appropriate K-C personnel, including Marketing Directors.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Minimum of 7 years in customer development, sales, or related commercial roles within a CPG (Consumer Packaged Goods) environment.

• Proven success navigating and influencing within matrixed organizations.

• Previous success managing sales teams and headquarter customers. Demonstrated ability to positively influence others.

• Statistics and quantitative business analysis. Knowledge of Integrated Cus