Jobs and Careers

District Operations Manager- Carrollton, TX

Carrollton, United Statesfull_timeVerifiedPosted 16 Jul 2026

💰 $80,000/yr($75,000/yr – $80,000/yr)

About the role

Pay Range: 75,000.00- 80,000.00
*Internal Employee Referral Bonus Available

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About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary

The District Operations Manager supports district leadership in driving operational excellence across Canteen's Refreshment Services business. This role serves as a key operational partner responsible for administrative operations, systems management, reporting, process improvement, and business support functions. The District Operations Manager collaborates with District Managers and cross-functional teams to improve operational efficiency, ensure data accuracy, support strategic initiatives, and drive execution of district objectives.

Key Responsibilities:

Operations Leadership

Support and execute district operational strategies to drive service excellence, customer retention, and profitable growth.
Act as the primary operational resource for route drivers and field teams, resolving day-to-day issues and removing barriers to execution.
Ensure successful route completion through proactive monitoring, issue resolution, and operational follow-up.
Partner with District Managers to maintain service levels, productivity standards, and operational compliance.

Performance & Analytics

Review daily, weekly, and monthly operational reports to monitor route performance, service completion, and productivity metrics.
Analyze operational data and trends to identify opportunities for process improvement and cost reduction.
Collaborate with district leadership and business partners to develop action plans that improve performance and customer satisfaction.
Support district forecasting, inventory management, and labor optimization initiatives.

Team Development & Engagement

Provide coaching, training, and direction to route drivers and field associates.
Reinforce company standards related to safety, customer service, product quality, and operational execution.
Support recruiting, onboarding, and development efforts to build a high-performing team.
Foster a culture of accountability, engagement, and continuous improvement.

Customer & Service Excellence

Ensure consistent delivery of exceptional customer service across all accounts.
Address customer concerns and operational escalations promptly and professionally.
Partner with sales and operations teams to support customer retention and growth initiatives.

Operational Support

Collaborate with Route Supervisors to ensure adequate coverage and resource allocation across the district.
Support special projects, operational initiatives, and business improvement efforts.
Assist with route coverage when necessary to ensure uninterrupted service to customers.
Maintain compliance with all company policies, safety standards, and regulatory requirements.

Preferred Qualifications: